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Hi all

 

Just checked my Alamy sales I'm sure it is not April fools day, please tell me if i am wrong.

 

4 sales same image all going to the same company totaling $456 92

image C13F9P

 

Country: Hungary
Usage: Editorial
Media: Textbook - print only
Print run: up to 5,000
Placement: Inside
Image Size: 1 page
Start: 15 January 2014
End: 15 January 2017

 

Liam

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Dunno, to be honest, those with similar sales will be able to help.  Could be translations or same licence conditions for different books?

 

If they are all sales of the same image to the same buyer, then well done!

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Great !!!!!

 

Just for my curiousity.... you dont need to show us the image but just tell what image it was in general?

 

Mirco

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Liam,  May misfortune follow you the rest of your life . . . and never catch up.   :)

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Great !!!!!

 

Just for my curiousity.... you dont need to show us the image but just tell what image it was in general?

 

Mirco

He has told us the image code

 

Pearl

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It's been a while, but I've had multiple sales like that Liam. The image could be used to illustrate the topic, used again in the table of contents, the teacher's edition, and in the on-line version. Consider yourself lucky that it sold separately four times. Lately, many of my textbook sales have been all-inclusive use, licensed for 25 years, and for far less than you received separately (see below),

 

Country: Worldwide
Usage: Editorial
Media: Textbook - print and e-book
Print run: Unlimited
Placement: Inside
Image Size: 2 page spread
Start: 01 January 2014
End: 01 January 2039
Re-clearing of an existing Edition/ Program. All terms and rights granted as per the Alamy Preferred Vendor Agreement dated 26th January 2010 prevail. Flat rate per image, license period 20 years.

 

For $90.

 

Nice eland!

 

Dave

Edited by OneWay

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Great !!!!!

 

Just for my curiousity.... you dont need to show us the image but just tell what image it was in general?

 

Mirco

He has told us the image code

 

Pearl

 

Thanks for your little push in the right direction Pearl :)

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Not so good after all, April fools day it must have been!!! 3 out of the 4 sale have now been refunded.

doe,s this mean i will now have to return my new toy!!

 

Liam 

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Bad luck Liam. I have yet to be hit with a dreaded refund, but every time I get a decent sale, it is a bit of a worry until  "cleared" lights up!

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Perhaps it was a little presumptuous of me to announce the sales so soon.

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Bad luck Liam. I have yet to be hit with a dreaded refund, but every time I get a decent sale, it is a bit of a worry until  "cleared" lights up!

You are still not safe even after it has cleared.  I have had refunds long after the money has been banked and that really is annoying.

 

Pearl

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Bad luck Liam.  Still $114.23 gross is better than a kick in the teeth, eh?

 

 

Bad luck Liam. I have yet to be hit with a dreaded refund, but every time I get a decent sale, it is a bit of a worry until  "cleared" lights up!

You are still not safe even after it has cleared.  I have had refunds long after the money has been banked and that really is annoying.

 

Pearl

 

 

I have never seen how that can be justified.

Edited by losdemas

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Hi Liam,

 

Sorry for the confusion here - we've asked our billing team what the situation is for this and will report back - we appreciate how disappointing it is to see refunds.

 

Alamy

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Hi Liam,

 

Sorry for the confusion here - we've asked our billing team what the situation is for this and will report back - we appreciate how disappointing it is to see refunds.

 

Alamy

 

That's a nice addition.

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Hi Liam,

 

Sorry for the confusion here - we've asked our billing team what the situation is for this and will report back - we appreciate how disappointing it is to see refunds.

 

Alamy

 

That's a nice addition.

 

 

More of a subtraction, I reckon... :(

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Sorry to hear that three of the sales were refunded. Look at the good side of things, one image was licensed.

 

Better luck next time, Liam.

 

Dave

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So we've got the back story behind this one now. The client purchased the image via the website multiple times as they weren't familiar with downloading and purchasing online. They ended up repeating the purchase a few times and then got in touch with us asking us to cancel the duplicate sales, which we did.

 

Hope this clears things up.

 

Cheers

 

Alamy

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From experience I would always expect refunds when there are multiple sales especially if the license description is the same.  Only occassionally it works out well.  Back in the day there were often 2 sales for the same image in a text book with one half the price of the other but I haven't even seen that for a long time.

 

Pearl

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That refund after payment is dreadful, Pearl. How on earth did they justify that one?

Edited by CandyAppleRed Images

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That refund after payment is dreadful, Pearl. How on earth did they justify that one?

The first time it happened it was a large sale and the refund to the client was £12 more than I had originally received because the exchange rate had changed in the meantime.  I did complain to Alamy and they made up up the difference but also made it quite clear that doing so was a one off.

 

The second time it was through a Japanese distributor and only a relatively small sale but it was at least 6 months after the original sale.

 

Pearl

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Just had a nice triple sale, for cover use, 1/8 page and 3/4 pg in the one magazine :D

Some more of these would be nice Alamy ;)

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My second highest ever sale of $211.14 was refunded 15 months after the day it sold!! I wasn't best pleased! The same client did buy it again for $79.28 however.

 

John.

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