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Strange QC-fail: All three images have the same fail-message pointing to eachother


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Hi all,

 

last week I did my first submission of 3 images. It failed and all 3 images give the reason: "Unfortunately, we need all three images to pass for your first submission. This image will pass if resubmitted, but check images with a failure reason."

 

I did not get a email due to a typo in my emailaddress (corrected now) and during submissing something went wrong with my browser.  So I am completly in the dark about why the QC failed. Today I have send the same images to see what happens. Strangly (for me) I cannot edit the panel on the right side of the images and I cannot delete the failed submissions.

 

Sh*t, I just see that 2 images still have an Dutch caption. Can that be the problem?

 

Any help will be apriciated.

 

Greetings,

Ko van Leeuwen

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the review is based on the image quality only, Captions and KWs are Never reviewed by Alamy, so that would not be the reason.  

 

Failed QC submission will always stay in your image manager.  You can filter them out with the "Select all passed" checkbox at the top on the right side

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1 minute ago, meanderingemu said:

the review is based on the image quality only, Captions and KWs are Never reviewed by Alamy, so that would not be the reason.  

 

Failed QC submission will always stay in your image manager.  You can filter them out with the "Select all passed" checkbox at the top on the right side

Thanks, meanderingemu. But it does not explain why all three images could pass but dit not.

 

Greetings,

Ko van Leeuwen

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What I can tell is they told you that one image would pass on resubmission, but not the other two.  In Image Manager, it should tell you on the images themselves why they failed.

 

Jill

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1 hour ago, Jill Morgan said:

What I can tell is they told you that one image would pass on resubmission, but not the other two.  In Image Manager, it should tell you on the images themselves why they failed.

 

Jill

 

That is what I expected as well. But they all have the same text:

 

20210621_191349.JPG

 

Greetings,

Ko van Leeuwen

 

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4 minutes ago, Ko van Leeuwen said:

 

That is what I expected as well. But they all have the same text:

 

20210621_191349.JPG

 

Greetings,

Ko van Leeuwen

 

 

I would email contributors@alamy.com and ask

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If I had to guess I would say that the image with the cranes might be the one to pass. The other two look soft to me even at low resolution.

 

Alan

 

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Posted (edited)
4 hours ago, Inchiquin said:

If I had to guess I would say that the image with the cranes might be the one to pass. The other two look soft to me even at low resolution.

 

Alan

 

 

Not realy. Only the swamp-image maybe.

 

But I just see that all three passed! Without sending a email to contributors@alamy.com.

 

Thanks everybody for your time and efford.

 

Greetings,

Ko van Leeuwen

Edited by Ko van Leeuwen
typo
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  • 2 weeks later...
On 22/06/2021 at 04:09, Ko van Leeuwen said:

 

Not realy. Only the swamp-image maybe.

 

But I just see that all three passed! Without sending a email to contributors@alamy.com.

 

Thanks everybody for your time and efford.

 

Greetings,

Ko van Leeuwen

 

Submission failure, data error, is not the same as a QC review rejection. Nice to see that everything worked out and they passed.

 

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