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Hi all, I have noticed that the Alamy Home Page or Dashboard page when you login has not been updated since Friday 6th Nov. Is this normal? I've never noticed that it doesn't get updated over the weekend before.

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Measures never gets updated over the weekend, but I thought the top sales panel and graph usually does update 7 days a week. I also noticed this, as I had a sale on Friday which has still not been included, and my Images not on sale number has been wrong all weekend.

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The contributor dashboard still hasn't been updated since 6th November. Updates of the Image Database also seem to be delayed. The maintenance work on Saturday morning seems to have created a few problems. Hopefully Alamy know about this and are working on it.

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I logged out and then in again.  It says 9th November but last updated on 6th.  No measures yet either which is very late.

 

Even more serious - no new sales showing up. 

 

Pearl

Edited by Pearl
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Hi Avpics,

 

Our IT team has delayed the search engine refresh whilst working through some technical issues. It will be updated as soon as possible. Thanks for your patience! 

 

All the best,

Elisabeth 

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8 hours ago, Avpics said:

Database is now I think three days behind. That's a lot of potential sales lost 😞

 

the database must be working at least for live news as I saw an alamy live news photo yesterday for an event that I know happened just a few hours prior.

 

6 hours ago, Alamy said:

Hi Avpics,

 

Our IT team has delayed the search engine refresh whilst working through some technical issues. It will be updated as soon as possible. Thanks for your patience! 

 

All the best,

Elisabeth 

 

what does this mean? Images in general stock from the last few days won't be on sale?

Edited by Cal
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5 minutes ago, Cal said:

the database must be working at least for live news as I saw an alamy live news photo yesterday for an event that I know happened just a few hours prior.

 

 

what does this mean? Images in general stock from the last few days won't be on sale?

Live news will be available for a couple of days then fall into the abyss. Any stock uploaded since Friday isn't on sale, and any changes made in that time won't have been updated.

Edited by Avpics
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I agree no measures update today, Monday 9th November but I had a sale drop in yesterday so I think sales are working OK

 

kumar 

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