Jansos 787 Posted November 8, 2020 Share Posted November 8, 2020 Hi all, I have noticed that the Alamy Home Page or Dashboard page when you login has not been updated since Friday 6th Nov. Is this normal? I've never noticed that it doesn't get updated over the weekend before. Link to post Share on other sites
NYCat 2,748 Posted November 8, 2020 Share Posted November 8, 2020 It normally isn't updated over the weekend. Paulette Link to post Share on other sites
VbFolly 816 Posted November 8, 2020 Share Posted November 8, 2020 Measures never gets updated over the weekend, but I thought the top sales panel and graph usually does update 7 days a week. I also noticed this, as I had a sale on Friday which has still not been included, and my Images not on sale number has been wrong all weekend. 1 Link to post Share on other sites
NYCat 2,748 Posted November 8, 2020 Share Posted November 8, 2020 I do sometimes see a new sale on the weekend but Measures and the Homepage stay the same. Paulette Link to post Share on other sites
VbFolly 816 Posted November 9, 2020 Share Posted November 9, 2020 The contributor dashboard still hasn't been updated since 6th November. Updates of the Image Database also seem to be delayed. The maintenance work on Saturday morning seems to have created a few problems. Hopefully Alamy know about this and are working on it. 2 Link to post Share on other sites
Broad Norfolk 223 Posted November 9, 2020 Share Posted November 9, 2020 I have the same problem. Jim Link to post Share on other sites
NYCat 2,748 Posted November 9, 2020 Share Posted November 9, 2020 Me too. Nothing recorded for Friday. Paulette Link to post Share on other sites
Stokie 904 Posted November 9, 2020 Share Posted November 9, 2020 Still showing Friday 6th. John. Link to post Share on other sites
Pearl 1,025 Posted November 9, 2020 Share Posted November 9, 2020 (edited) I logged out and then in again. It says 9th November but last updated on 6th. No measures yet either which is very late. Even more serious - no new sales showing up. Pearl Edited November 9, 2020 by Pearl Link to post Share on other sites
Stokie 904 Posted November 9, 2020 Share Posted November 9, 2020 Yes, it still says 9th November but last updated on 6th. John. Link to post Share on other sites
JaniMarkus Hasa 202 Posted November 9, 2020 Share Posted November 9, 2020 Yep, measures not working. No views since Thursday. No zooms either, but that's normal... 😃 Link to post Share on other sites
Avpics 1,757 Posted November 9, 2020 Share Posted November 9, 2020 @Alamy When you took the site offline you've forgotten to press 'start' on the database. It's about three days behind now 😞 1 1 Link to post Share on other sites
Avpics 1,757 Posted November 9, 2020 Share Posted November 9, 2020 Database is now I think three days behind. That's a lot of potential sales lost 😞 Link to post Share on other sites
Ognyan Yosifov 103 Posted November 9, 2020 Share Posted November 9, 2020 What about the "sales" section? Not updated or I just don't have any? 🙄😏 1 Link to post Share on other sites
Kathy deWitt 119 Posted November 9, 2020 Share Posted November 9, 2020 2 hours ago, JaniMarkus Hasa said: Yep, measures not working. No views since Thursday. No zooms either, but that's normal... 😃 Measures was available with stats on Friday morning in the UK. Just not today. Kathy Link to post Share on other sites
JaniMarkus Hasa 202 Posted November 9, 2020 Share Posted November 9, 2020 (edited) 4 minutes ago, Kathy deWitt said: Measures was available with stats on Friday morning in the UK. Just not today. Kathy True, but what you see on Friday is Thursday's views. Edited November 9, 2020 by JaniMarkus Hasa Link to post Share on other sites
Kathy deWitt 119 Posted November 9, 2020 Share Posted November 9, 2020 12 minutes ago, JaniMarkus Hasa said: True, but what you see on Friday is Thursday's views. ah, of course. Link to post Share on other sites
Alamy 610 Posted November 9, 2020 Share Posted November 9, 2020 Hi Avpics, Our IT team has delayed the search engine refresh whilst working through some technical issues. It will be updated as soon as possible. Thanks for your patience! All the best, Elisabeth 2 Link to post Share on other sites
Kathy deWitt 119 Posted November 9, 2020 Share Posted November 9, 2020 1 hour ago, Ognyan Yosifov said: What about the "sales" section? Not updated or I just don't have any? 🙄😏 I had one today in Net Revenue. Link to post Share on other sites
Ognyan Yosifov 103 Posted November 9, 2020 Share Posted November 9, 2020 57 minutes ago, Kathy deWitt said: I had one today in Net Revenue. Thank you, Kathy! 1 Link to post Share on other sites
Cal 207 Posted November 9, 2020 Share Posted November 9, 2020 (edited) 8 hours ago, Avpics said: Database is now I think three days behind. That's a lot of potential sales lost 😞 the database must be working at least for live news as I saw an alamy live news photo yesterday for an event that I know happened just a few hours prior. 6 hours ago, Alamy said: Hi Avpics, Our IT team has delayed the search engine refresh whilst working through some technical issues. It will be updated as soon as possible. Thanks for your patience! All the best, Elisabeth what does this mean? Images in general stock from the last few days won't be on sale? Edited November 9, 2020 by Cal Link to post Share on other sites
Avpics 1,757 Posted November 9, 2020 Share Posted November 9, 2020 (edited) 5 minutes ago, Cal said: the database must be working at least for live news as I saw an alamy live news photo yesterday for an event that I know happened just a few hours prior. what does this mean? Images in general stock from the last few days won't be on sale? Live news will be available for a couple of days then fall into the abyss. Any stock uploaded since Friday isn't on sale, and any changes made in that time won't have been updated. Edited November 9, 2020 by Avpics 1 Link to post Share on other sites
Avpics 1,757 Posted November 9, 2020 Share Posted November 9, 2020 Example: This image was live news on 6 November. It's now AWOL Ref: 2D9J21K Link to post Share on other sites
Cal 207 Posted November 9, 2020 Share Posted November 9, 2020 Oh, brilliant. Link to post Share on other sites
Doc 2,221 Posted November 9, 2020 Share Posted November 9, 2020 I agree no measures update today, Monday 9th November but I had a sale drop in yesterday so I think sales are working OK kumar 1 Link to post Share on other sites
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