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Jools Elliott

Discoverability: poor vs good vs optimized

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On 07/03/2020 at 13:27, Harry Harrison said:

You're quoting quite an old post there. Alamy haven't updated anyone on this problem but another user who couldn't download themselves asked contributors@alamy.com to send him his data directly. They did so (that's how it used to work anyway) and after that he was able to download his data himself, almost as if they fixed something on his own personal data. Not sure if he's still able to download. Might be best to try the same.

 

I contacted Alamy and they very quickly rectified the situation.  Now when I click on download data it is able to work.

 

Thanks Alamy and Harry

 

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48 minutes ago, Kathy deWitt said:

Thanks Alamy and Harry

That's great news!

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