andremichel Posted January 17, 2019 Share Posted January 17, 2019 I don't know if it a coincidence or not, but after I bought a new MacBook Pro running macOS Mojave, I am struggling to upload images via AIM. Most of the time it just sits there on image 1 and does nothing no matter how long I wait. After many attempts it may eventually succeed but it is very painful even for a small number of images. Has anyone else experienced this problem recently? Anyone else using the same setup as me? Andy Link to comment Share on other sites More sharing options...
Betty LaRue Posted January 17, 2019 Share Posted January 17, 2019 I don’t believe it’s the laptop, but I’ve noticed some quirks with Mohave. Although I recently had an upload on my iMac zip through, like it did once upon a time. Usually I have experiences like your having. I also believe a lot of the trouble is on Alamy’s end. I think they need to upgrade equipment. if I have an upload that doesn’t take an hour or two for 10 images, that’s strange, these days. Betty Link to comment Share on other sites More sharing options...
Foreign Export Posted January 17, 2019 Share Posted January 17, 2019 I have real problems this week - just cant get uploads to go through when they eventually do after many times of trying - they are not all showing in Alamy Images as having been received - so am having to send again I contacted MS and they didnt believe they have a problem there end - bust im using the same computer as always - and have tried FTP as well - still no better Bizarely last night i did eventually send three submissions - one had 10 images in it and 4 passed QC and 6 are still in QC - never seen that before either Link to comment Share on other sites More sharing options...
wiskerke Posted January 18, 2019 Share Posted January 18, 2019 AIM and PC just zipping through. Like instantly. wim Link to comment Share on other sites More sharing options...
Kathy deWitt Posted January 18, 2019 Share Posted January 18, 2019 I too have had very very slow uploads this week. One image claimed upload error but when the submission was finally uploaded I tried again and it went through. It isn't Mojave because I don't have it yet. Having experienced painfully slow uploads, one did make it through at the normally speedy rate. Hmmm. Link to comment Share on other sites More sharing options...
Joe Gaul Posted January 18, 2019 Share Posted January 18, 2019 Also had similar problems this week. One submission refused to upload in the evening but zipped through next morning. Another submission did upload but took a while. So sort of relax cos it ain't your system. Link to comment Share on other sites More sharing options...
Matt Ashmore Posted January 18, 2019 Share Posted January 18, 2019 I've had no problems at all this week with uploading. Link to comment Share on other sites More sharing options...
andremichel Posted January 18, 2019 Author Share Posted January 18, 2019 3 hours ago, Matt Ashmore said: I've had no problems at all this week with uploading. Do you use a PC or a MAC? It took me several hours and many attempts yesterday just to upload 15 images. Link to comment Share on other sites More sharing options...
Ed Rooney Posted January 18, 2019 Share Posted January 18, 2019 Difficulty uploading happens from time to time with me. When I go back to it later, it works. I don't think your computer is the problem. Edo Link to comment Share on other sites More sharing options...
MDM Posted January 18, 2019 Share Posted January 18, 2019 18 hours ago, andremichel said: I don't know if it a coincidence or not, but after I bought a new MacBook Pro running macOS Mojave, I am struggling to upload images via AIM. Most of the time it just sits there on image 1 and does nothing no matter how long I wait. After many attempts it may eventually succeed but it is very painful even for a small number of images. Has anyone else experienced this problem recently? Anyone else using the same setup as me? Andy Have you tried a different browser (Firefox if you are using Safari)? It might not have any effect but it can do. Link to comment Share on other sites More sharing options...
andremichel Posted January 18, 2019 Author Share Posted January 18, 2019 5 minutes ago, MDM said: Have you tried a different browser (Firefox if you are using Safari)? It might not have any effect but it can do. I tried Safari and Chrome. I guess I could try Firefox too (I need to download it). Link to comment Share on other sites More sharing options...
MDM Posted January 18, 2019 Share Posted January 18, 2019 Just now, andremichel said: I tried Safari and Chrome. I guess I could try Firefox too (I need to download it). It probably won't make a difference but it is worth having I think. I think it sticks fairly rigidly to whatever protocol browsers are supposed to follow. Link to comment Share on other sites More sharing options...
Matt Ashmore Posted January 18, 2019 Share Posted January 18, 2019 1 hour ago, andremichel said: Do you use a PC or a MAC? It took me several hours and many attempts yesterday just to upload 15 images. PC Link to comment Share on other sites More sharing options...
Colblimp Posted January 18, 2019 Share Posted January 18, 2019 No problems here - PC and Firefox Link to comment Share on other sites More sharing options...
John Mitchell Posted January 19, 2019 Share Posted January 19, 2019 I used FTP (FileZilla) to upload a small batch yesterday, and they went through very quickly. I gave up on the Web uploader a couple of months ago and won't be going back. Link to comment Share on other sites More sharing options...
andremichel Posted January 19, 2019 Author Share Posted January 19, 2019 I tried Firefox today and it was much better. I don't know if its because of Firefox or whether things are working today regardless. Link to comment Share on other sites More sharing options...
Ilanphoto Posted January 23, 2019 Share Posted January 23, 2019 win and firefox and very slow upload for me now Link to comment Share on other sites More sharing options...
Kathy deWitt Posted January 23, 2019 Share Posted January 23, 2019 can't upload.....4:32pm Wed 23rd Jan. Link to comment Share on other sites More sharing options...
andremichel Posted January 23, 2019 Author Share Posted January 23, 2019 50 minutes ago, Kathy deWitt said: can't upload.....4:32pm Wed 23rd Jan. Try to upload right now and very painful. Link to comment Share on other sites More sharing options...
Phil Crean Posted January 23, 2019 Share Posted January 23, 2019 Uploading right now via FTP and it's sloooow! This is happening more often in the last month than previously. Definitely at Alamy's end...other uploads fly through without problem. Phil Link to comment Share on other sites More sharing options...
andremichel Posted January 23, 2019 Author Share Posted January 23, 2019 For me using Firefox on Mac, it is uploading 1 image every ten minutes currently. 17:52 PM in UK. Link to comment Share on other sites More sharing options...
Starsphinx Posted January 23, 2019 Share Posted January 23, 2019 Does anyone else wonder if this is anything to do with the need for money resulting in the commission change? Is Alamys equipment reaching its limits and needing replacing or increasing? Link to comment Share on other sites More sharing options...
Perry Posted January 23, 2019 Share Posted January 23, 2019 Could not upload the last two days. To slow and stalling. Mac OS high Sierra. Believe this must be something on Alamy's server. Edit: Right now apparently it is suddenly working fine. Should complain earlier Edit: upload error after 21 images went through. Link to comment Share on other sites More sharing options...
Kathy deWitt Posted January 24, 2019 Share Posted January 24, 2019 17 hours ago, Kathy deWitt said: can't upload.....4:32pm Wed 23rd Jan. Upload went fine later that same evening between 10pm and 11pm. Might be an idea to avoid uploading immediately after submission succeed in passing QC?? I always upload more when I get this OK and it might be a busy time for all. Link to comment Share on other sites More sharing options...
LazyLlama Posted January 24, 2019 Share Posted January 24, 2019 Yes. I've been unable to upload anything for 2 days now. Must be an issue with the Alamy servers. Link to comment Share on other sites More sharing options...
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