ZBird 0 Posted September 25, 2018 Hi there, I just got a message that I have sold my 4th images, which is great. But last month my cleared balance was higher than now, although it was just below $50, so I got no payment. What I do not understand that I had no money received from Alamy and my cleared balance went down to $16. Can anyone explain this, please? Many thanks, Zsuzsu Share this post Link to post Share on other sites
losdemas 1,936 Posted September 26, 2018 No! We can't see your account and have no knowledge of any of the sales. Email CR! Share this post Link to post Share on other sites
Sally 1,087 Posted September 26, 2018 On 9/25/2018 at 19:55, ZBird said: Hi there, I just got a message that I have sold my 4th images, which is great. But last month my cleared balance was higher than now, although it was just below $50, so I got no payment. What I do not understand that I had no money received from Alamy and my cleared balance went down to $16. Can anyone explain this, please? Many thanks, Zsuzsu That can happen if you got a refund. Share this post Link to post Share on other sites
wiskerke 2,511 Posted September 27, 2018 On 9/25/2018 at 19:55, ZBird said: Hi there, I just got a message that I have sold my 4th images, which is great. But last month my cleared balance was higher than now, although it was just below $50, so I got no payment. What I do not understand that I had no money received from Alamy and my cleared balance went down to $16. Can anyone explain this, please? Many thanks, Zsuzsu Everything is here: https://www.alamy.com/alamycontributorreports/Reports.aspx?Rep=1 You have to be logged in. wim Share this post Link to post Share on other sites
ZBird 0 Posted September 27, 2018 Thank you. It is clear now. Share this post Link to post Share on other sites
