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"Sorry, we didn't receive any image"


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Hello,

 

Normally by clicking on a tumbnail, a window is opened displaying the image data (size, price,...) and a larger image is displayed.

In my case, the opened window displays the image data (size, price,...) but the larger image is only a grey frame with the sentence "Sorry, we didn't receive any image", while these images passed the QC test and have the status ready.

 

Anyone already got this problem ? any idea to solve it ?

 

regards

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