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Showing results for tags 'poor contributor service'.
I found an unreported in-use in the TLS, used in Septermber 2020, on 11th June, and immediately did all the work to fill in the unreported use form. Alamy's answer: "We'll ask the customer's account handler to look into this and we'll get back to you." Nothing by19th July, so follow-up email: "Any word on this yet? I wouldn't have thought it would be difficult to chase up given that they have an "account handler". Alamy's answer: "We've just chased our colleague about this - apologies for the delay. We'll get back to you once we have an update." Nothing by yesterday (23rd Augus