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Both AIM and FTP don't seem to be working for me right now. I've tried connecting to different WiFi, same result. Is anyone else having issues? Thank you

Greetings, New contributor to Alamy.com / we have uploaded our 3 images and passed, and they are on sale and searchable. User ID: ModernPics Web Uploads fail 100% for us / all images just report error Using FileZilla we are able to connect using our email address and password, we see the folders, we click into Stock and upload 4 images / all of them report a successful upload. However, we do not see them in file manager. DSC1495.jp, DSC1757.jpg, DSC1877.jpg and DSC2021.jpg File sizes are 6 megs, 12 megs, 10 megs and 6 megs We LOVE Alamy just need to get started with uploads. PS. I know the 1st report of this was - no issues on your end, however - everything checks out with the suggestions and still cannot upload since yesterday. Honestly perplexed as this should not be a difficult process, we also are a web hosting provider, so we have tried Passive FTP / Active FTP and Auto ... we have tried multiple browsers, clearing cache. Web uploads just report "Error" that is all No issue uploading the 3 required images for QC, which passed and you can see them in the search results on sale. Almost seems that we are not 100% vetted into the system yet? We are very new as of about a week. We just now sent an email to contributors@alamy.com and replied to a response we received from the chat session, however seems that is for buyers / sales. Same issue for 2 days at this point. Thanks for your help in advance!

Is anybody else having problems with uploads today? I did an FTP upload early morning and it's not showing in My Submissions. I did a further one mid morning and it is not showing either. Both showed as successful in my FTP client. I've tried logging out and then back into to see if this refreshes Track Submissions. Michael