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I was cleaning up some old files that had more than 50 keywords now that the new interface has improved, making it seem less daunting, and discovered that it is more of a mess than I had anticipated. Many of my images seem to have most of the keywords doubled, and not because I put a word in singly and then as part of phrase (although that does account for some issues) but instead some of my photos seem to have big swaths of keywords repeated in order. It's as though the system is spamming itself! Being able to copy all, put them into a Pages (Word) document and then clean them up from there helps, but I am quite frustrated that I have to go through all of my images now. I had gone through some when the whole new AIM and tagging started and I don't recall noticing this problem with any of my images them; it seems to me like something changed recently to cause this to happen. And I'm noticing it with newer photos. If had been old ones from the days of the three-part entry method, especially when I was just starting out and thought that more was better, I'd shake my head and understand, but these are files that were keyworded much more sparingly, I even checked corresponding images in Lightroom to be sure. So what's up? Anyone else have this issue? After having gone through all my images when we were told to add quotes to phrases (remember when?), and then having cleaned things up again after that.. .and then spending several hours and day all over again when this whole tagging and supertagging thing started, I had decided that I wasn't going to kill myself by doing it all at once,, but would do some cleanup now and again, not really thinking it was a big deal. However, it seems as though I will have no choice but to review all my images or I will continue to see my views and CTR drop - they have gone off a cliff in the past few months and I'm wondering if this apparent glitch is part of the reason. All of my phrases, which were separated wither by commas or were in quotes, have been split up, so that, for example, images tagged "New England" suddenly have "new" and "England" as two separate supertags, really great for my CTR here in the states. Feeling very frustrated by all this. Really kinda annoyed after being invited to be among the first Reportage photographers, then unceremoniously dropped from Live News, and don't get me started on the new commission. (I am not jumping up and down about the exclusivity button - most of my pix are exclusive here, but I'm not ticking it as I don't plan to put all my eggs in this basket). Yes, rant over but really I'd rather be uploading new work than dealing with all my old images. And btw, that news rant wasn't for nothing. All of my Live News images that I've gone through so far seem to have their keywords doubled, some sort of glitch in the system so it's spamming itself? Weird! Anyone else notice this issue? I searched the forum but didn't see anything about it. I had not noticed it before. Thanks for any clues you might have as to what's going on and how I can fix it other than with countless hours of work. I have ordered a CSV file of my images, but while I use Numbers (Mac's version of Excel) for keeping track of various financial matters, I don't know if it will help me with data entry for my pix since I don't know how to export the data from an Excel spreadsheet. Numbers for Dummies perhaps? Ugh!

Hi everyone, I constantly check my images (vectors), as one of them show it is "on sale", while the others don't on Alamy Image Manager. Yet, they all passed the quality control process, and show a "green bar", which has a status of "good discoverability", so I assume they are all on sale with good discoverablity. Still, I am a little concerned, about my dashboard displaying all of pictures in "poor discoverability" status. Since I just recently uploaded them two days ago, I will wait at least one more day to see if it changes. Next, I don't know if it is just that it does not load or something else. Please share your thoughts or knowledge, I will appreciate it, thanks.

Hi everyone Sorry to ask another question. Do I Need to Submit My Three Vectors by Clicking on the "Upload" button on the top left from Alamy Image Manager? I already uploaded them through FTP FileZilla inside the "Vectors Folder", and was a success. They have a "passed" status on Alamy Image Manager. I went on and clicked on the "Upload" button and submitted one image, should I be concerned? My original three images still show up, so I guess I don't need to worry, but must I still do something, or leave it alone, thank you. Regards, Javier

Hi everyone, I have already successfully transferred and uploaded all my Adobe Illustrator CC 2019 files through FileZilla. Next, Under "Captions and tags for vectors on Alamy" Step 2 instructs "Use Alamy Image Manager in My Alamy (after we’ve processed your submission)". Does this mean that I should wait until Alamy's quality control, or can I immediately proceed to this step? In other words, does Alamy check my vectors right after I upload them through FileZilla, or after I complete step 2? Your help would be much appreciated. Regards, Javier

Good afternoon My wife showed me how to work with the new Image Manager today, so I began to work on adding keywords. I have a number of images of fireworks, and one of them is in the green. So I thought I would take all of the keywords from one image and paste them into my other fireworks photos. Every time that I try, I get the following error message. You've exceeded the limit for tags on one or more of your selected images. Even when I deleted all of the tags on the second image, I still get this message when trying to paste in the keywords on the first image that is in the green. I looked for a search field on the forum page but couldn't find one. Any help or link to the answer to this topic would be much appreciated. Thanks for your help. JIm

In the image manager, when I search for words containing foreign characters – in this case Danish (Æ, Ø, Å, æ, ø, å) – I get no results. One example. I have several photos with the word "Læsø" in the caption as well as among the keywords, but when I search for "Læsø", it says "Sorry, but we couldn't find any matches".

I have quite bad arthritis in my hands, and I'm finding the keywording process more and more frustrating because of one simple issue. When keywording multiple images, many of the keywords show up as light grey when they only apply to some of the selected images. I want to select these to add them to all selected images. However, unless the mouse is COMPLETELY still when clicking, all you do is to move the keyword slightly. It doesn't apply to all images. I end up clicking on a keyword, it temporarily darkens, then goes back to grey because my mouse moved by one nanometre. This also happens when I try to promote tags to supertags. This is frustrating, as I find it very difficult to keep my mouse absolutely still and click the button at the same time, meaning it can take me 10 clicks (or more) to select each keyword. This is VERY frustrating! I really don't see why it's necessary to move a keyword anyway, as the order makes no difference (I know you can combine keywords by dragging and dropping) but surely clicking to select is a MUCH more common activity. Can the keyword be selected if you click anywhere within the box, not just on the text? Can it be selected if you move your mouse even a tiny amount? To move a keyword you need to drag the mouse a considerable (relatively) distance. This really is affecting my ability to keyword, and I believe it's a disability/access issue (as well as incredibly frustrating for most people, I'm sure!)

When I use AIM on my 4K monitor and open the window in full screen mode, 50 thumbnails are opened and shown. Because the screen is not entirely filled with thumbnails, the automatic loading of more images does not seem to work. I currently work around this by making the browser window smaller, such that some thumbnails are not shown anymore. As soon as I do this, the automatic loading of more images works again and I can go back to full screen after a couple more thumbnails are loaded. Can AIM be changed to load 100 or 150 thumbnails initially? I believe that this may allow scrolling from start and does not need the workaround. A second issue is that the "Preview images" appear that small that I'd rather call them large thumbnails. Could the preview images on 4K monitors made larger please? (I believe this was already mentioned in another thread, that I fail to find)

Last night I came across a wallpaper site, in Australia, that's offering 880 of my Alamy photos for wall murals. I presume the site http://www.customwallpaper.net.au/ is legitimate, in part, because it says the Alamy watermark will be removed from the final product. Most of these images are unreleased and really shouldn't be offered as Consumer Goods. At the time they were submitted I presumed lack of model releases would prevent them from being sold as Consumer Goods. With all the concern over marking some images "Editorial Use Only" life would be so much easier if we could do a quick search in AIM to find images that either do, or don't have, restrictions and need to be updated.

I keyword and caption in Alamy Image Manager. I quite often click on an image and "zoom in" (i.e. I click the magnifying glass with a '+' symbol) so I get a better view of the image when I'm keywording. Quite often I make typos when writing my caption or keywords so my natural instinct is to press the left/right cursor key to move to the position in the text that I am typing that I want to correct... but in AIM it doesn't move the cursor.. it moves to another zoomed image, to an image I probably haven't even selected to caption/keyword. This is so annoying!!!! If I don't "zoom in" a picture while keywording, pressing the cursor keys has the effect that I would expect... it moves the cursor within the text that I am editing. Please change this behaviour so that hitting the cursor keys actually moves the cursor position in the text and doesn't change the image zoomed.

Is there a wayto reverse match a photo in Alamy Image manger. Ie a photo sells, I click on the image in the sales history and it opens that image in AIM. I then want to find the submission upload that it came from. Is there a way to do this? Also is there a search function in the forum? Graham

Query....recently had a number of images pass QC, so I go in and complete tags etc to a stage where the banner goes Green (Good Discoverability?). Go back in today and they show `Orange'... I have enough `Tags' and `Supertags', have completed the `optionals'....what more do I have to do?. They are `on sale...e.g. J0KTWA Any thoughts?

I have uploaded two batches this week and in both cases the metadata ie,captions and tags was not loaded. I now have to cut and paste individually for each image which is infuriating, Has anyone else had the problem or am I doing something wrong?

Hello, hoping someone can help with my issue. I am trying to add more details to my images on the Alamy Image Manager but when I come to 'save', it isn't saving. Have tried on two different computers and the same thing, just won't save any changes. Has anyone else had or having this problem? Any suggestions please? Carl.