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  • Joined Alamy
    04 Dec 2006
  1. So do I: today I opted out from Novel use! Now I am thinking going out from Distribution: too low control over Distributors...
  2. For more than five months expect the sale of one of my photo (August 2013) to appear in my report. I asked the staff several times ALAMY clarification. The responses were different, but no sollution is found. I report below the last two: January 2014: "Currently there’s a delay in invoicing (...) uses as we’re awaiting usage confirmation report from the customer. Our Billing team is trying to resolve this as early as possible.". --- December 2013: "We can see the sale is in our system and it should appear in your account within a month."
  3. One of my image was sold by the Alamy August 11, 2013 to a well-known newspaper but at present it still does not appear in my "Summary of items sold." After several requests for verification, the last on January 17, 2014, the situation has not yet been resolved, and the service responds in very general terms that "we're awaiting confirmation usage reports from the customer. Billing Our team is trying to resolve this as early as possible. ". Someone suffering from similar cases?
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