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Posts posted by Sally

  1. 27 minutes ago, spacecadet said:

    It's still converted from USD. The Citibank (I think it's Citibank) exchange commission is around 3% so we do lose that.

    Paypal take a commission too but we BACS payees obviously don't know how it compares- perhaps someone paid in PP could quote their latest exchange rate and we could compare. But I believe Alamy bear PP's other fees.

    OP, when it started up Alamy had to decide which currency to adopt. It intended to, and does, do a lot of business in USD, so it picked USD. Sure, it's a UK company, but it does international business. It could have picked any currency.

    When the pound drops we get a temporary advantage while sales billed at the higher sterling price feed through, but of course it works the other way when it goes up.

    Ok, thanks for all the useful information. Still not quite sure which one might be better, but it seems different options might suit different people. 

  2. 2 minutes ago, gerardferry said:

    you can change your payment to dollars and keep it in your pay-pal as such, then spend it as dollars to avoid double transaction charge to convert at a better time

    As a UK based person I don't want dollars. Presumably therefore the payment option I choose makes a big difference.

  3. 5 minutes ago, Cryptoprocta said:

    I'm not sure what happens with PayPal, as I'm paid directly, in £ Sterling, into my UK Bank.

    Ok, so the plot thickens. Does it therefore make a difference how one opts to be paid? PayPal, if I understand it, is a US company. Does this make a difference to  payments versus a direct UK bank transfer? If so, then I need to change my payment option.

  4. 8 minutes ago, Cryptoprocta said:

    We're not actually paid in dollars, but I've often wondered how much (if any?) we lose with UK sales being reported in dollars then converted back to pounds.

    Ok, so I have to own up to not having (yet) been paid, though once recent sales clear, I will be. So, are we paid in Sterling after a conversion of some kind, or do we have to pay a fee for PayPal to convert from dollars to Sterling?  In which case, the question is why a UK company does this.

  5. 8 hours ago, Graham said:

    Yes. it is possible to do them in batches of up to 500, as I have discovered.


    Select a submission (left column), then holding down Ctrl (on a PC - possibly Cmd on a Mac, but I don't have one) select the next one, and so on.  This enables you to select all the images in any particular group of submissions.  The total number of images cumulatively selected will show on the top of the central section.  You can either watch the count here, or see when the check box "Select all passed" at the top changes to "select first 500 passed": if it changes in this way, step back one so that you are not selecting more than 500.  Then check "Select all passed" on the top bar (which can take a little time to respond, so you may have to be patient), then once this shows as checked, in the Optional section you will be able to tick the box to disable personal use for all the selected images.  I have some 12,000 images and even at up to 500 at a time it still took a long time, but it is possible with a little perseverance.


    I wish there was some way to check (search for) the status of individual licence restriction settings.  As I was going through this exercise, I was expecting that all 4 of the "restrictions" boxes would be clear and unchecked.  To my surprise, on several occasions as I made selections of groups of images, some of the top three restrictions boxes appeared filled with a green square, indicating that some, but not all, of the images in the selection had been restricted already.  With a very limited number of exceptions, I was not expecting this: I had thought that almost all of my images are on sale free of restrictions (other than the new PU restriction).  I would like to be able to search for the images that have restrictions other than a PU restriction, so that I can check whether there is a good reason for the restrictions to be in place, but I cannot see any way of doing so.  If this is possible, I would be grateful to hear how to do this.  Certainly I am not going to trawl one by one through over 12,000 images to find out which have restrictions other than the PU restrictions I have just created, but I am concerned that some (an unknown number) may somehow have become accidentally restricted: of course, unless I deliberately choose to set a restriction, I want all possible licences to be available.




    That's great, thanks, I will give it a try.

  6. On 22/07/2017 at 10:23, Graham said:

    I have had another Personal Use refund.  Contributor Relations say it was a credit card fraud and there is nothing they can do about it.


    But Alamy could do something about it for the future, (a) by not releasing the image until payment, and (b) not allowing refunds unless there is a proven technical issue (e.g. something missed in the QC process) such that is it not fit for purpose (that purpose being limited to the use permitted by the licence). 


    I have decided that the scope for abuse is not acceptable.  Fortunately it is possible to disable this licence, which is what I have now done for my entire portfolio.  I am sure I will miss a few genuine sales (a couple of mine have been of images where the subject matter would make a nice personal print), but for myself, the scope for abuse is too great for me to continue with this.



    It's possible to change the setting not to allow personal use, but when you do this it says that it will be applied to all future photos.

    So there doesn't seem to be a way to change it for photos already uploaded, without doing it individually for each photo, or is there ?


  7. 2 hours ago, NYCat said:

    It would be very useful to new contributors to have instructions on how to use the dashboard. Alamy Measures has a lot of useful information but people aren't necessarily figuring it all out on their own. I'm sure there are things hidden away (or in plain sight) on the dashboard that I have never noticed or used.



    To also include how to see which of one's own images have appeared on search pages during different date periods and how to right click on photos to do a Google search.

  8. 14 hours ago, NYCat said:

    Well you owe me a box of chocolates because I had to sign in and select around a street sign to get to my dashboard. Go to Measures then click on Your Images. If you click on your pseudonym ( it will be blue) a whole world will open up to you. The default is one month but you can also choose Yesterday or you can use the calendar to select a range of dates. It can be useful to click on Your Zooms in the black bar at the top because that will bring your zooms to the top. Then if you click on the search term you will see all your images viewed with the zoomed one selected. Have fun. Lots of possibilities. I wonder if there are instructions anywhere for this. I have used trial and error and things that are mentioned in the Forum.



    Indeed there is a wealth of information about one's own photos available, but it took me at least 5 months before I released this was possible, and then I think only because I happened to read something in a forum thread. I do really think Alamy could post a blog or something about how to do this, as they do about many other aspects of their website.

  9. 4 hours ago, RedSnapper said:



    Yes, you did. No 'if' about it....

    All the keywords are relevant to the image, and not 'lifted' from anyone else's photograph

    She simply had the artist's name, Alan Dawson, as a tag, which by co-incidence is the name of another Alamy contributor






    I couldn't have said it better myself. Thank you.

  10. 1 hour ago, fotoDogue said:

    It seemed odd that someone who spends an enormous amount of time keywording their photos would not associate their own keywords with a a particular photo.

    However, if I jumped to the wrong conclusion then I apologize.

    Apology accepted. I'm afraid that I can't remember every keyword I have put in for the 1,300 odd photos I have uploaded. If you can then your memory is working better than mine.

    i think this thread has probably reached its conclusion ;)

    • Upvote 4
  11. 3 minutes ago, arterra said:

    Better make a screenshot of the webpage before contacting them, so you have proof of the indringement. But personally I have better things to do than going after blogs. When my image is used to gain money though (by advertising a product) I go after them and they pay dearly.




    Yes good suggestion re taking a screenshot. I am only very small scale and only recently in this business so it's more out of interest to see where the photos end up, but appreciate if you have many images online it's a different story. I would have little idea of what to do to settle an infringement unless it was done via Alamy or what to ask for in payment in the case you describe.

  12. 8 hours ago, fotoDogue said:


    Maybe the next time you decide to "borrow" someone's keywords you should take a moment to edit out their name.

    I have not borrowed someone else's keywords! I resent the accusation in fact as I spend enormous amounts of time keywording. The name of the sculptor of the gate is Alan Dawson. However there is also a photographer called Alan Dawson which is why I was misled about the attribution. 

    • Upvote 6
  13. 4 minutes ago, M.Chapman said:


    Unfortunately this happens a lot. Images posted in the online versions of the newspapers can get copied all over the place. If it's a commercial website (rather than a simple blogging or news scraper site), then you might want to contact Alamy before contacting the website owners, so Alamy can confirm if there's been another sale. If not Alamy might pursue an infringement claim for you. If they won't pursue, then Pixsy might, or you could try handling it yourself. Try sending them an invoice.

    I have already contacted Alamy about the photo appearing in another commercial website, and they are currently pursuing it.  This one appears (though very little information about it) to be a personal blog which they cannot pursue. However, clearly the owner did not wish to pay and would rather remove it

  14. When I did a Google search for one of my photos, it turned up a website


    in which the photo was credited to me but not to Alamy.


    My photo had been bought by The Guardian appearing in its weekly wildlife section almost two moths ago, and was taken from that. I emailed the website to enquire about it, and got a fairly rapid response saying that it had been removed, which it has.


    i am posting this because there were other Alamy photos in The Guardian piece so there may be others and I imagine the website contains yet other Alamy photos, in case anyone else is concerned about this.

  15. On 10/07/2017 at 16:43, arterra said:

    You mean, do we prefer to caption and tag on beforehand...... before uploading?


    In that case: Yes!

    Photographers who upload to several agencies do the captioning and tagging work ...... ONCE (in my case in Bridge). 

    Those who caption and tag straight in AIM will have an unpleasant surprise when their archive reaches an important size and they decide to put their eggs in different baskets. They can do the work all over again :mellow:




    Photography Prints
     Fine Art Collection Arterra



    Am I missing something? Surely if you can download all the information put in AIM to Lightroom using Alamy Bridge plugin, then it will still be there should one choose to use another stock website.

  16. On 01/06/2017 at 10:28, Stokie said:


    Kumar, that's my fear that I take equipment thinking I can put it in hand luggage, as advised, only to find some jobsworth saying you can't take those on board they will have to go in the hold.


    As Sally says it would be good to get some definitive advice.



    It seems that definitive advice doesn't exist from what further research I've been able to do. The travel agent we use advised that they knew of only one of their customers who was asked to put their camera in the hold. It appears that is down to the vagaries of whoever you have to deal with when at the airport. 

    Anyone else had any recent experience? 

  17. On 08/07/2017 at 18:20, Sally said:

    Joined in February 2017, and have gradually been increasing my portfolio, so not sure how many I had when I made my first sale at the beginning of May, 3 months later. And the second one came later that month. Nothing since then, but very pleased since a perusal of these forums had led me to believe that I might have to wait up to a year. Very little income for them, not even enough to get paid yet, but I will persevere.

    Third sale just popped in from a zoom a while ago.  Only a few dollars to go and I might actually get paid for the first time next month;)

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