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Luc N.

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About Luc N.

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  • Joined Alamy
    06 Jun 2004

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  1. Got a "sold" image bought on 24 February 2020 for $28.00, that was refunded yesterday, July 7th. What's going on? More than four months later. That raises the question: do these people used the image, and waited a while before asking a refund? It's not the first time, and it may become more common. I understand that some buyers may not use an image, but asking for a refund more than four months later is grotesque, and a possible rip off. Alamy should put a time limit for refunds.
  2. Doug, Do you need to collect licencing fee for pictures distributed by Alamy, or for pictures lifted from a website of yours or sent by you to the users? L.
  3. I would suggest that you check if you can turn off the in-camera noise reduction ("The X-Trans sensor also works to provide highly effective noise reduction and a clean signal-to-noise ratio"). Looking at the rocks on the crop you posted, they look like if they were over-processed. You may want to test and see if you get different results (more 'punchy') with the in-camera noise reduction off. L.
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