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LiT

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  • Content Count

    23
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  • Last visited

Community Reputation

-24 Forum reputation = not so good

About LiT

  • Rank
    Forum newbie

Profile Information

  • Gender
    Male
  • Interests
    Photography

Alamy

  • Alamy URL
    http://www.alamy.com/contrib-browse.asp?cid={35F4583A-21F6-4920-B3F3-550C2998781B}&name=Lionel+Thomas
  • Images
    502
  • Joined Alamy
    09 Apr 2012
  1. To close this subject, I have received confirmation by finance that I will be paid in February. So a 2 months delay. I am still not sure of what happened, but it seems that thousands of payment were made since the thresold was lowered to 75$. So thank you to the people who helped or gave logical and sensible answers. The ones who just used this topic as a way to have a good laugh, sarcasms, pass definitive judgements, and hit red buttons, I let them appreciate the maturaity and usefulness of this attitude. Ps: I will not follow this topic anymore since it is solved and I have no time
  2. Well, you can wait for a looooong time. Sort it out yourself, mate. You're too friendly! Cheers, Philippe I hope you realise how arrogant you are with your smart comment: " here's that neat little invention .......... the "phone".and now with "your splendid advice". But most of highly infatuated people don't even notice anymore... I am friendly with friendly people not the ones who take me for an idiot. It's very easy to click on the little red square ins't it...
  3. Hopefully it will be sorted. I finally had to re-enter my account details (triple checked) in the payment section (although nothing proved me that there was an error there). I received a receipt by email validating this chnage but, on my "Balance of account" page, the following mention still appears : Next payment date: Not due -Invalid payment details I hope it's just a question of update. I also wrote to MS and finance, telling them and asking wen they will proceed to the payment. I still don't know what really happned and I am still waiting for MS / finance to co
  4. Maybe should be 999 since there appears to be a major fraud in progress oh oh oh...
  5. For the phone, last time I called, I was told the number was reserved to customers only... As a contributor I had to use emails to MS... Here is what is displayed on their contact page: CustomersOpen Monday to Friday 08:30 - 23:00 GMT/BST 01235 844600 sales@alamy.com PhotographersWe try and answer all emails within an hour, except at weekends. Most things can be sorted over email but if needed we´ll give you a call. memberservices@alamy.com Live NewsFor sales and photographer enquiries about Live News, Sport and Entertainment. 01235 844690 news@alamy.com Front DeskOpe
  6. Sorry I scanned your post and missed that first time around. Allan Sorry also for my first answer, I was a bit p.... off...
  7. Yes to all questions. Actually, MS told me the payment were issued from the UK. Again, I don't see any error on my side in this case... But finance still didn't answer my mail....
  8. To Philippe, You seem to be very aware of how to communicate with alamy as a contributor and also very prompt to laugh at people, I suppose nothing of the kind ever happened to you. Why don't you, in your unfathomable wisdom, provide us with the dedicated phone numbers for contributors ? The one to call MS and the one to call finance directly? Waiting to be enlightned again...
  9. Thank you again for all the comments and help Ok, let's admit that the term "abusive" is too extreme in the circumstances. However, how unprofessional you have to be to send an email on the 18th of December about a payment supposedly attempted on the 2nd of December (16 days after!). Also, how confused your company must be in term of internal communication when I ask MS on the 5th of December if the payment is on its way I receive a positive answer while according to “finance team” there was a problem since the 2nd of December. Maybe it’s just confusion between services, lack of inte
  10. Thank you for your comments. Apparently, the only contributor who had a similar experience is Lynne. Otherwise, I don't really see how it is going to be solved. Let me re-phrase what happened and you will be able to judge if the practices here are normal and professional or simply unprofessional and/or abusive. 1. On the 2nd of december, a payment was due by Alamy to my account for pictures sold previously. 2. On the 5th of december, having not received anything, I wrote to Alamy asking if the payment would proceed and when. Here is their answer on the 05/12/2013: "Yes, we can con
  11. Is the money in your account? It should be by now. Allan HI Allan, Did you read my post ? The money isn't on my account, that's the problem.
  12. Bank transfer: - announced on the 02/12/2013 by Alamy: nothing on my account on the 12/12/2013. But they assure me by email that the money has been transferred . - 18/12/2013: email from finance alamy: they send a payment to my bank on the 2nd Dec 2013, but it has been returned to them by my bank (impossibel since the 12/12/2013 they were saying something else). - 03/01/2014: Coming back from travel, I discover that alamy has: 1. Still hasn't paid me 2. Has made my bank details invalid without having received any answer from me. 3. Has cleared my balance account as if I was paid one m
  13. I would also like to add that on my "Balance of account", the payment appears as paid, again adding to the suspicious practice described above...
  14. Hi, I don't know if it happened already to other contributors, I received on the 18th of december, from "finance@alamy.com" the following email: From: Finance [finance@alamy.com] Sent: 18 December 2013 11:31 To: Finance Subject: Alamy Ltd-Payment delayed-Your action required Hi, We tried to send a payment to you on the 2nd Dec 2013, but it has been returned to us by your bank. No explanation was given. However, it is likely there is either an error in the bank details we hold for you or the account has been closed. Request you to · Check with your bank for correct details · Updat
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