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Everything posted by Alamy

  1. Hi everyone, Please keep the feedback coming and we will look into any problems that pop up. We hope you enjoy this new feature. Please share links with us to your newly created portfolios and galleries here: https://discussion.alamy.com/topic/10724-share-your-contributor-portfolios/ Cheers Alamy
  2. Hi Everyone, We've added a new feature called Alamy Portfolio and it's accessible through your contributor dashboard. It allows you to curate and share your Alamy image collection through your very own contributor portfolio page with the ability to add individual galleries around specific themes of your choice. We've put this thread together for you to share your creativity and would love to see the portfolios you've curated using this new tool. For more info on the tool check out our latest blog. Please use this thread to share your portfolio and gallery links only. Any feedback can be posted in the running forum thread or via email at contributors@alamy.com Cheers, Alamy
  3. Hi Victoria We're sorry to hear you have not been able to contact our Contributor Relations Team. We have passed this on to them so they can try and get in touch with you instead. Thanks Alamy
  4. Hi Everyone It's great to see all of your feedback, we agree that a "date added" field would be useful, so we will consider this for future updates. We would like to further clarify how the tool works as there seem to be some confusion around how we source the picture needs. Every single picture need has been verified by a person to make sure they are relevant. If there are images under the topic it means we need more and newer images of this topic because our customers have not been able to find what they were looking for. A good example of this is areal shots as our customers constantly ask for the latest take on the same shot to include new buildings and general changes to the landscape. Whilst some picture needs are taken from customer searches, lots of them are from direct customer feedback and they are not necessarily typed into the tool in the exact way they would have been searched for. This means you should not use tags as "Images of" etc. Please email us if you have any further questions! Thanks Alamy
  5. Hi everyone To answer some of the above questions, the tool will be updated with new picture needs daily (if there are any new picture needs to add). We don’t currently send out notifications but will include new additions in our tweets which are displayed within the tool, so you’ll be able to spot them there. Ticking the “I’ve covered this pic need” box will help us identify uploads within the specific picture needs, but we are keeping an eye on the general search results too, so if people have updated their keywords, or forgotten to tick the box, it should be picked up. We’ll remove picture needs when enough content has been uploaded, so if a picture need is listed it should in theory be relevant regardless of what date it was added to the tool. In most cases the picture needs are topics that have been asked or searched for by several customers, which means we are likely to get the same request again in the future. The current beta version don’t have a mechanism to report spelling mistakes, but if you let us know by emailing contributors@alamy.com, they’ll be able to correct any mistakes you’ve spotted. Many thanks Alamy
  6. Hi losdemas Thanks for the feedback, we will be fixing the CSV so it doesn't split the description column. To clarify your second point, if you tick "I've covered this pic need" we will receive a notification and a link to your latest upload. Many thanks Alamy
  7. Hi everyone Please remember that all posts should be kept relevant to the original topic. Thanks Alamy
  8. Hi everyone We've used latest technology adding 360-degree images on to our site, so you will most likely need to update to the latest available version of your browser for optimized effect. Cheers Alamy
  9. Hi everyone This feature was removed as it was not working as well as we wanted it to. It was an external plug-plug in which means we couldn't update it or fix it ourselves when needed. We are still working on improving AIM, so you can expect to see more changes over the next few weeks. Many thanks Alamy
  10. Hi everyone We do this to keep the image collection stable as an unstable image collection is less attractive to our customers. We recommend emailing us if you have any further questions. Many thanks Alamy
  11. This is clause 9.1 which corresponds to the Novel Use scheme (an optional, opt-in scheme that you can choose to be part of or not). This clause has essentially been part of the contract for 10 years, we've just re-worded it to make it clearer to cover those extremely rare cases where we may not make a charge when we supply images for certain things like proof of concept style projects (which can often lead to future sales). If you've got any other questions about this, please feel free to drop us an email: contributors@alamy.com Cheers Alamy
  12. Hi everyone We are sorry to hear not everyone have received an email yet. Because of new regulations it's harder than before to email large groups of people who have unsubscribed from our mailing list. We are working on a fix for contract notifications and an email should be with all of you as soon as possible. Meanwhile, you can view the changes on our website: https://www.alamy.com/terms/contributor-contract-changes.asp We would also like to clarify that clause 9.1 only applies to Novel Use licences which is an optional scheme. Thanks Alamy
  13. Hi Gordon, Our Contributor Relations team can look into this for you if you just drop them an email. Thanks, Alamy
  14. Hi everyone We've taken note of your feedback regarding Shaw Academy's marketing emails and passed it on to them. Thanks for sharing your experience! All the best Alamy
  15. Hello, Regarding the file selection method, this question has come up before but to re-iterate our reasoning: 1 - During testing, we observed a wide range of photographers using different versions of the tool with both options for selecting images. Having selection methods like as you describe above (e.g, the 'standard way') led to continual frustration with users deselecting images "accidentally" whilst clicking round other areas of the tool. You can imagine how disheartening this would be if you'd spent 10 minutes scrolling through previous submissions and selecting a set group of images only for them all to be deselected at the click of a mouse. We appreciate this is a different way of working with files but we went with the best possible outcome as a result of testing. 2 - There is a mobile / tablet audience that has to be catered for, again, this suits those methods of input We're locking this thread down to avoid duplicated feedback, if you could keep it to one thread that would be great: https://discussion.alamy.com/topic/10490-aim-update-notes-oct-2018/ Thanks, Alamy
  16. Hi Everyone, You may (or may not) be aware that we're continually monitoring activity and feedback on our contributor tools, especially the Alamy Image Manager (AIM). We've got a list of improvements we want to make and release to the live environment and the next update (January ) is now live. Here are some details of what's in the forthcoming update as well as a list of other things we're currently working on for release in the near future. Jan 30th 2019 update (all users may need to wait 24 / 48 hours for all updates to appear: Download your data option: Users in AIM can now request an export of all their metadata into a spreadsheet template from within the tool. The option can be found at the bottom of the "mandatory" info tab: Added the ability to set defaults for marking images as exclusive (this will be visible at some point tomorrow) Added a filter to show you images not marked as exclusive (this will be visible at some point tomorrow) Changed the text colour on grey tags from white to black to make them easier to read (this will be visible at some point tomorrow) Nov 22nd 2018 update: Caption box now has larger font and darker colour to make it easier to read Added messaging to say changes may take up to 48 hours to be reflected in live database You can now view the upload date on a magnified image in AIM The supertag “star” now has a bigger hitbox making it easier to select Fixed various issues related to unusual text characters causing errors in search and copy and paste Added messaging about restrictions if a user tries to add all 4 restrictions to an image Fixed a scenario where upload failed with lengthy filenames Fixed a bug that returned all images in a search for “Photographer” within AIM Oct 2018 update: Changes to the UI so it’s clearer you have more than one image selected. There is now a more obvious “highlight” overlay on the image and the info box in the top right corner is now more prominent. Should reduce the chance of mistakenly making changes to images that you didn't know were selected There is a button now for “remove all tags”. No more having to click each tag one by one if you want to start fresh! There is a copy and paste function that has been added. You can select tags individually or select all (woo hoo!), then copy and paste to another image(s) via the paste button. We know this has been a request many of you have asked for so we hope this will really help those who prefer that type of workflow. Future updates (more things we are working on for a later release, some require further testing - this list doesn't confirm release): Intuitive help Options to change order of tags Improvements to mobile functionality Improvements to category options Various other UI improvements *This is not an exhaustive list.* If you've got any feedback on any of the above feel free to email us on contributors@alamy.com Cheers James Allsworth Contributor Experience Manager
  17. Hi Avpics Sorry about the delay, our IT team is doing some work at the moment which means we have to hold back today's search update. We will be updating it as soon as possible! Thanks Alamy
  18. Hi Losdemas, We sometimes merge threads of similar topics to tidy up the Forum pages. However, this is not how it is meant to work, so we will contact the forum providers and ask them to look into it. Thanks Alamy
  19. Alamy

    Personal use

    It's as we've confirmed in this thread Phil - we've been working on solving this for a while and the information you got on the 12th was correct at the time. Thanks Alamy
  20. Alamy

    Personal use

    Hello, To confirm, images with editorial only restrictions or personal use restrictions are still available to distributors - they are not removed from the pool. Distributors do have the option to not include them if they wish, but adding these restrictions does not remove them from distribution. Many thanks, Alamy
  21. Hi everyone Our IT team is working on some background fixes and Alamy measures will be updated as soon as possible. Thanks Alamy
  22. Hello Have you got in touch with our Contributor Relations team (contributors@alamy.com)? They'll be able to look into this for you. Thanks Alamy
  23. Great, I'm looking forward to meeting you all! Best Elisabeth
  24. Hi Elisabeth here, I just stumbled upon this post and thought it was worth mentioning that I will be giving a student talk in Glasgow on the 12th October. I'm heading towards Edinburgh straight after the talk so would be around from 2.30 pm. I would love to come by and say hello if you are around at that time. I've been working for the Content team at Alamy for 5 years and are currently looking after our agencies, the student project and other photographer related sides to the business. It could be a great opportunity for you to give direct feedback and share any ideas you might have with us. Let me know if you would like me to come along, and if the time works for all of you. Thanks Elisabeth
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