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Everything posted by Alamy

  1. Thanks Phil for posting the examples above. We have passed this information on to our Billing team to get a more accurate description future licenses.
  2. Yes, thanks I got it and forwarded on to our tech guys for investigation. Cheers
  3. World Press Photo winner Paul Hansen defends use of software that led to dramatically lit shot What are your thoughts on this one?
  4. The classic typo - I'm not even going to go back and edit it. I hang my head in shame. The news guys will be best to answer your question, so if you've emailed them, they will be getting back to you shortly. Cheers James Allsworth
  5. Alamy

    sign in?

    This suggestions thread has been completely derailed. A whole thread about the reputation/voting system can be read here. We've made numerous comments about it there and have nothing to add to it for now, including what was said in this thread. Regarding the issue that this thread is actually about, the sign in requirement, this is very likely due to be browser specific to each user, however we are going over the code to make sure there are no errors our side. If there are, we will notify you of changes. This topic will now be locked due to the off-topic comments. Thanks, Alamy
  6. Hi Malcolm, We have a full dairy of events for news shooters and can provide accreditation to many of them. Our live news team work round the clock and ping images directly to news desks. If you want to discuss upcoming events further, it would be best for you to contact our news team via news@alamy.com Many thanks
  7. Hi, Yep, I can still reproduce it. It's only affecting the HuffPost RM sales data in our report. Every other RM sale (and all RF sales ) are unaffected. We haven't had any HuffPost RM sales data in our account for May yet so can't see if it's still there but if you look at data for 9/4, 10/4 & 12/4 (when last month's HuffPost RM's were reported) you should see the licence data text take up three columns instead of one. To see this I'm just going into Net Revenue and setting a Date of Invoice report from 1/04/13 to 15/04/13 and leaving all options checked. Downloading and then opening the .xls file. I can send it to MS if you'd like? Will be out of office for a couple of days so can do that from midweek. J Yes, if you can please send to MS that would be great so we can investigate further. Please state - FAO James Allsworth and they will forward on to me. Cheers James
  8. This topic has run it's course. Thanks for all the comments. Alamy
  9. Exactly. This thread has run it's course now, thanks for your comments. Alamy
  10. ...over on the Alamy Facebook page. Get to it! http://on.fb.me/13mnxx3
  11. Yes, we do think it's a good idea, otherwise we wouldn't have implemented it. Lots of people (yourself included) are using the vote buttons regularly to show approval or disapproval of posts. We hope that the system will promote people to think carefully about their posts before commenting which in turn will lead to a more constructive and friendly environment than what we had on the old forum. Lots of people are already saying that this seems to be a friendlier place so perhaps it's already working. You say that we "obviously want to encourage young blood to the forum" - Yes, you are absolutely correct. We don't want this to be at the 'expense' of 'old timers' but there is a new system here and you can either embrace it, ignore it or not use the forum at all - that's your call. We've said numerous times that we will be monitoring the effectiveness of the reputation system and if it doesn't work then we will make changes. For now, it's staying and this is our last comment on the matter. Many thanks James Allsworth Alamy
  12. The vote/reputation system will remain in place unless we feel it is not working. It's too early to say right now how effective / ineffective it is. For the record, as admins, we can view who is giving reputation to who so if there is any 'abuse' of the system, we can tackle it as required. Thanks
  13. Thanks - we're looking at this and considering a method where pseudonyms will not be part of a 'normal' search but there will be an option to search via pseudonym if a user wishes to do so.
  14. Thanks Julie - we are currently reviewing the upload process and this is already being considered.
  15. Alamy

    Manage Images

    Some great ideas in here, thanks. Anything that we were not aware of has been added to our list and we plan to re-work Manage Images in the future.... ...we know you are going to ask us "when?" ... Well, development is yet to begin so there are no time scales at the moment, as soon as there are we'll let you know. Thanks
  16. Hi - are you still getting this problem? We've tried to replicate it numerous time but have not been able to get the same error.
  17. This issue has been fixed for all new members, however, if you signed up when the bug was there you may have to log out then back in again for your image tally to be corrected. Many thanks.
  18. Signorina Christina just needs to sign out of the forum and sign back in, then she'll get her images instead of yours, Ed. Weird glitch that still hasn't been fixed. Dave It has been fixed for all new signups - those who signed up when the glitch was there will have to log out and in again for the error to be corrected. Thanks
  19. Many of you are asking why there appears to be people who are very experienced Alamy contributors posting on the forum with '0' images next to their name. In short, we're going to see how this pans out. We won't be stopping people with 0 images posting as we want the forum to be a place where brand new members can ask questions. It remains to be seen whether or not the forum community in general takes a 'view' on those experienced Alamy photographers that 'game' the system to post without having their portfolio linked. If this does become a problem, we can look at the possibility of banning the members that do this as really, it's not in keeping with the spirit of the new forum. Thanks James Allsworth Content Executive and Social Media Manager
  20. A blog post was published to introduce the new forum - you can read it here.
  21. I thought there was a special status of "Original" reserved for Chuck? Alan So did I Alan... Fixed that for you...
  22. Hi Alex - if you log out of the forum and then back in, this should update. Can you please try this? Thanks
  23. Alamy

    sign in?

    This will depend on your browser security settings. You will be logged out after a certain amount of time for security.
  24. Alamy

    Best answer button

    We've done this for you and the post is back to 'normal'.
  25. Out of 400 current sign ups, only 2 have been spam. The best method to deal with it is for users to totally ignore it (i.e, don't post replies) and then we will remove it as soon as we can. We won't be blocking the forum off for people with 0 images because it's important that new signups can use it to ask questions.
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