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Alamy

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Everything posted by Alamy

  1. Hi Steve, Apologies, we were looking at the incorrect account when we just checked here - you have indeed made many more news submissions than 18. In total you have uploaded 355 images to Live news since 2013. As mentioned though, the number of submissions was just one of the criteria, the other was number of live news images sold. Since 2013, for you that is just 3 images. Above, you cite 24 sales via live news, so it would seem these sold as secondary stock rather than live news. We'll edit our original reply to avoid confusion. Again though, you are welcome to re-apply if you wish and the news team can review. Best, Alamy
  2. There were a few reasons, but the main ones are about needing to focus the news team efforts on those contributors who submit and sell regularly with news. If you would like access again you can re-apply to continue to have access. To avoid sending lots of emails out to many who will not find them useful, we chose to only email those who had submitted live news within the last year. Looking at your account, you've submitted to news on two single occasion (10 images and 8 images) back in 2017 and 2015. We therefore considered you not to be an active contributor to news. Again though, if you would like access you are free to reapply. Best, Alamy
  3. Hi everyone, Just to clarify our recent changes to Live News upload. Our News team would like you to file the images within the hour as this will maximize your chances of making live news sales. It does not mean that every news upload have to be sent within the hour and the 24 hour deadline still applies. When reviewing your application form for Live News, the team would like to know if you are able to send them your news images within the hour whenever possible. They often see that images being filed later in the day often sell as stock, rather than Live News. Many thanks, Alamy
  4. You're viewing the support Q+A forum which is set up for questions and answers, hence the modified display. The other forums are organised as normal and are the sections are designed to make it easier to post in a relevant forum and provide support and discussion. Thanks Alamy
  5. Just to confirm, we've managed to keep the image count for the time being. Thanks, Alamy
  6. Hi everyone, Our forum providers have confirmed that this is a browser issue and not something that can be fixed within the platform itself. Normally Chrome is the recommended browser to use as most services will be optimized for it, but as others suggest in this thread it looks like FF is the best option here. Thanks, Alamy
  7. Just a reminder to keep posts on topic please. We've removed a handful of posts that were derailing the original thread. Thanks Alamy
  8. If you're looking for some feedback on your images, why not setup and link to your personalised Alamy portfolio? Instructions for how to do that are here. Alternatively users can just click the number under your forum username to see a list of images you've submitted in chronological order. Happy critiquing! Alamy
  9. Hi Kumar, 1. Should the old content presently in this section be moved to the Community Support section as this is most relevant to it? No - the new community support area is structured very differently. It's set to function as a question and answer forum. There is too much "discussion" in the old "ask the forum" section to transfer this over in the right way. Over time, we think this support area could become really useful. 2. Not sure how contributors will feel able to discuss the stock industry in general and their experience of it bearing in mind Alamys' rules re. mentioning competitors and comparing them to Alamy or criticising them? We don't have a rule on not mentioning competitors. We just ask that you don't promote them or criticise them in a defamatory or damaging way. There is opportunity to discuss things without falling foul of this. Cheers James A
  10. Hi all, As you may have noticed, we're making some changes in the layout and organisation of the forum. Please familiarise yourself with the new guidelines and post any suggestions for future tweaks and development into the suggestions area. The biggest change is probably in the "Community Support: Ask the Forum" section, which is now setup specifically for support questions and answers. Whilst we all get used to the new layout, you might find us moving posts around to the correct place if they have been posted somewhere else. We are also looking at archiving the older posts to a separate area that will still be searchable. We've got a few other ideas as well, but that's for another day... We're committed to making the Alamy forum work for you all in the best possible way through collaboration, support and shared experience. Cheers James Allsworth Contributor Experience Manager
  11. Hi all, As you may have noticed, we're making some changes in the layout and organisation of the forum. Please familiarise yourself with the new guidelines and post any suggestions for future tweaks and development into the suggestions area. The biggest change is probably in the "Community Support: Ask the Forum" section, which is now setup specifically for support questions and answers. Whilst we all get used to the new layout, you might find us moving posts around to the correct place if they have been posted somewhere else. We are also looking at archiving the older posts to a separate area that will still be searchable. We've got a few other ideas as well, but that's for another day... We're committed to making the Alamy forum work for you all in the best possible way through collaboration, support and shared experience. Cheers James Allsworth Contributor Experience Manager
  12. Hi all, As you may have noticed, we're making some changes in the layout and organisation of the forum. Please familiarise yourself with the new guidelines and post any suggestions for future tweaks and development into the suggestions area. The biggest change is probably in the "Community Support: Ask the Forum" section, which is now setup specifically for support questions and answers. Whilst we all get used to the new layout, you might find us moving posts around to the correct place if they have been posted somewhere else. We are also looking at archiving the older posts to a separate area that will still be searchable. We've got a few other ideas as well, but that's for another day... We're committed to making the Alamy forum work for you all in the best possible way through collaboration, support and shared experience. Cheers James Allsworth Contributor Experience Manager
  13. Hi all, As you may have noticed, we're making some changes in the layout and organisation of the forum. Please familiarise yourself with the new guidelines and post any suggestions for future tweaks and development into the suggestions area. The biggest change is probably in the "Community Support: Ask the Forum" section, which is now setup specifically for support questions and answers. Whilst we all get used to the new layout, you might find us moving posts around to the correct place if they have been posted somewhere else. We are also looking at archiving the older posts to a separate area that will still be searchable. We've got a few other ideas as well, but that's for another day... We're committed to making the Alamy forum work for you all in the best possible way through collaboration, support and shared experience. Cheers James Allsworth Contributor Experience Manager
  14. The Alamy forum is open to everyone and is designed to help our wonderful, worldwide community of photographers support each other in navigating the world of Alamy and stock photography in general. If you’ve just joined and posted but can’t see it yet, that’s because your first post needs to be reviewed and moderated. This usually takes no longer than 48 hours. Here are a few guidelines we need you to take on board if you’re looking to be part of the community. The Alamy forum is for contributors to spark debate and find answers from each other. Although Alamy will jump in from time to time, this is your forum! Be inclusive and welcome new members. Only provide constructive criticism if it’s asked for. Remember, we were all new once. This is an Alamy forum so it’s not the place to be attempting to damage the Alamy brand through defamatory comments or promoting competitors. You also should not post anything defamatory against our competitors or customers. Before posting, it’s always good to search to see if a similar topic or question has been posted before. You might find that your topic has already been covered. You will be held responsible for any comments you post so be nice to others and keep things mature, respectful and fact based. Please report any comments to us that don’t adhere to this. Try to keep your posts relevant to the topic and the corresponding forum area. We may remove certain posts or move them to the correct area if we feel they don’t belong where you put them. We’ll remove any posts that contain shameless self-promotion or advertising. Kind of goes without saying but we would also expect you to not promote or link to other photography forums. Only one login/username is allowed per person – this is the same as your Alamy login. The legal bits: Alamy take no responsibility for the comments or opinions posted by individuals outside of Alamy. Alamy reserve the right to remove any posts without notice as we see fit. Alamy reserve the right to delete your membership to the forum at any time and ban you from registering again in the future should any of these rules be broken. This will not affect your Alamy contributor membership. While these general rules cover most common situations, they cannot anticipate everything. In order to keep things running smoothly for everyone, Alamy reserve the right to take any actions deemed appropriate to ensure the forum is not disrupted or abused in any way. Please familiarise yourself with these rules and guidelines before posting. This forum isn’t always actively moderated around the clock so the quality and effectiveness of how it functions relies on you guys making the best of it!
  15. Hi Matt, We haven't added them yet, but we are getting there The update has completed which means the forum is working again, but there are still some back end changes to be done. We mentioned earlier that this would effect your image count, so we are just discussing the best way forward with the forum providers at the moment. Once this is done we will update the categories. Thanks for all your suggestions! Best, Alamy
  16. Hi everyone All work has been completed and the forum has finally updated. The image count is still showing, but will unfortunately not update from now on. We will replace it with a link called "my portfolio". Otherwise the platform should be working as normal, but please let us know if you spot anything strange. All the best Alamy
  17. Forum update: Hello everyone, Some work was required for the platform to function with the latest update. This work is nearly ready and we're planning on running the update in the early hours of next week. The update should not take more than 30 minutes, but you may not be able to sign in during this time. Once it's done, you'll also notice a few changes: 1. Your image count will disappear, but the link to your collection will still be there. We tried keeping this feature, but we're afraid this is down to the forum providers and changes they've made to the platform. 2. There might be a few changes to the general design of the forum, but we're aiming to keep things as similar as possible. 3. You can expect to see new categories added after the update has been completed. This is a good opportunity to improve the platform in general and we hope that by adding more specific categories it will be easier for you all to navigate the forum. Thanks, Alamy
  18. Hi Sally A fix was released for measures this morning and the tool should now be working as normal. The forum is still being worked on, but it is our priority to get this fixed too so please bear with us. Thanks Alamy
  19. Hi Mark, We'll pass on the feedback! Thanks, Alamy
  20. Hi It looks like the metadata report includes failed QC and deleted images which is causing issues with the image ID's. It should not take our IT team too long to fix! All the best Alamy
  21. Hi Alex, Do you mean the online users function here at the forum? That has been a known issue for a while, and will hopefully be fixed as part of the undergoing work that is currently being carried out. Just to clarify, the issues with measures and the forum are not connected. Our forum is provided by a third party and separate to the Alamy platform. Just unlucky timing that both platforms needed updates at the same time! Thanks Alamy
  22. Hi Kumar Yes, Measures are being worked on too. We're just waiting for our IT team to confirm what the time frame is. Thanks Alamy
  23. Hi everyone As many of you have noticed, we are currently experiencing some issues with the forum. We've investigated this with our platform providers and some work is currently being done to fix the platform. We're expecting to finish the work next week, but some inaccuracies are likely to occur until then. Many thanks Alamy
  24. We hope to see you back soon. A bit of work is required on our side and our forum hosts side - should hopefully be fixed next week. Cheers Alamy
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