losdemas

Alamy Measures broken?

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22 hours ago, Alamy said:

 

Mark, if you would like us to look into the below issue, please email contributors@alamy.com with more details. We would need to know image ref, which keywords you removed,  and which search is returning the image. 

 

 

Thanks

Alamy

 

OK it's happened again this morning (inconsistent search results suggesting databases are out of step), so I've just sent all the details with a screenshot to contributor services.

 

Mark

Edited by M.Chapman

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Sadly I don't think they work weekends. Thankfully I got some work done before the crash, I just hope it registered correctly but as you say it's not looking to have updated yet.

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Database updated and IM back.

 

Edit: Sales appear to be broken. Nothing since the 5th :(

Edited by Avpics

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16 minutes ago, Avpics said:

 

 

Edit: Sales appear to be broken. Nothing since the 5th :(

Alas not.

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3 hours ago, M.Chapman said:

 

OK it's happened again this morning (inconsistent search results suggesting databases are out of step), so I've just sent all the details with a screenshot to contributor services.

 

Mark

 

12:00 noon UK time, databases now back in sync (at least for my test image).

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On 2/17/2018 at 11:08, Avpics said:

Database updated and IM back.

 

Edit: Sales appear to be broken. Nothing since the 5th :(

What hope for the rest of us then, you, with over 10,000 images!

Is this normal for the start of a new year?

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5 hours ago, LawrensonPhoto said:

What hope for the rest of us then, you, with over 10,000 images!

Is this normal for the start of a new year?

I don't know, as I only had 3000 odd this time last year. January 2018 was pretty good, and, as you say, having a good sized portfolio had started to ensure fairly regular sales as you'd expect but I seem to have hit a wall

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