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Downloading Sales Report for 2014


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Okay last year I downloaded my sales report and submitted it to DAC'S and received my payment. This I followed the same method but when I try to download my sales report for 2014 it gives me an error statement. Has anyone else run into this problem? I have contacted tech services but just wondering if anyone had a solution. txs.

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I downloaded a 2014 sales report a few days ago without any problem. However, I did notice that I had to set the date range first, wait for the results, and then check the relevant boxes (e.g. Date of Invoice, Region, etc.) before getting the format that I wanted to download -- i.e. I had to break the process down into two separate steps.

 

P.S. I was surprised at how many UK licenses I had in 2014, significantly more than in previous years. No idea why.

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