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Found 51 results

  1. I updated my iphone6 to IOS 11.0.1 last week. Since then I haven't been able to upload any images. It looks like it is about to uplaaod after I have entered all the caption and tags etc but nothing uploads. Is it just me?
  2. Upload issues again

    I posted a post on this subject earlier today but can't find it now so I'm starting a new one, sorry. Basically using IM, my uploads were stalling all the time. The circling thingy never stopping. In a small batch one or two might make it then it stalls. Doing it one at a time often stalls. So I tried FTP using Filezilla. Got a couple in OK but when I returned to add another the \stock folder was empty and I couldn't drag any images into it like before. So FTP is flaky too. I can see that managing many hundreds of uploads from across the world demands a lot of resources at Alamy's end, but this can't be news to them! Anyone else having these problems and can Alamy comment please?
  3. More of a minor annoyance than real problem but if I upload say 20 photos then end up with a split between a number of Alami IDs. This is both with FTP and Alamy upload. Before all the changes this was never happening. I don't know if its my relatively slow upload speed from the ISP as I see a lot of Alamy server timeouts in the logs, if its some setting I have wrong, or if it is now just the norm. What are others seeing?
  4. When metadata is requested, is it enough to send Alamy just the EXIF data such as that at the following URL/example: http://jbrish.com/temp-3/ Will this suffice as the metadata requested for first uploads? If not, what other information would be needed? After first uploads, should metadata continue to be used? Thank you for your consideration. Regards, JBRoss
  5. deleting upload

    FTP was playing up a few weeks ago so by mistake I uploaded 4 images twice. How do I delete them? I only have the option to keyword them so they are still sitting in my 'images not online' area. I know the answer will be obvious to everyone else but so far not to me! Thank you for your help!
  6. Hi, I uploaded two failed submissions in a row. My last submission is still coming up as in quality control whenever I try to upload again. It is almost 20 days since my last attempt and I'm not sure if I've been locked out or something. If you know anything about what to do now it would be appreciated. Thanks Alex
  7. While uploading a batch today, all was going fine. Then I noticed one of the images that had been uploaded had an X at the top. No other images had it, the upload was still underway. I assumed there was an error with that image. Yet once they showed up in QC, the image is there with the rest. Anyone else seeing that happen? I'm curious what the X meant. Betty
  8. Hi Guys, I uploaded some picture (a batch of 10). Once done I checked them on the AIM and the preview give me different images; they are not mine at all (soccer players)!?! The file names are correct and I will see once they are approved if it is ok. I was guessing it was an issue with my MAC, I tried on my iPAD and same issue... Someone faced this already? Regards,
  9. Hello there! I'm a new photographer from the Netherlands. I've got a question about the QC. What is meant by "JPEG over 17 MB"? Does it mean I need to uncompress my photos before I upload them, or does it mean the maximum file size is at 17 MB? If I do have to uncompress my photos, are there any services that let you do that for free?
  10. I have just tried to upload ~6 photos via FTP and Image Manager for Live News. They are "processing errors" and blank thumbnails. Does anyone know what this is?
  11. I have uploaded two batches this week and in both cases the metadata ie,captions and tags was not loaded. I now have to cut and paste individually for each image which is infuriating, Has anyone else had the problem or am I doing something wrong?
  12. Greetings, New contributor to Alamy.com / we have uploaded our 3 images and passed, and they are on sale and searchable. User ID: ModernPics Web Uploads fail 100% for us / all images just report error Using FileZilla we are able to connect using our email address and password, we see the folders, we click into Stock and upload 4 images / all of them report a successful upload. However, we do not see them in file manager. DSC1495.jp, DSC1757.jpg, DSC1877.jpg and DSC2021.jpg File sizes are 6 megs, 12 megs, 10 megs and 6 megs We LOVE Alamy just need to get started with uploads. PS. I know the 1st report of this was - no issues on your end, however - everything checks out with the suggestions and still cannot upload since yesterday. Honestly perplexed as this should not be a difficult process, we also are a web hosting provider, so we have tried Passive FTP / Active FTP and Auto ... we have tried multiple browsers, clearing cache. Web uploads just report "Error" that is all No issue uploading the 3 required images for QC, which passed and you can see them in the search results on sale. Almost seems that we are not 100% vetted into the system yet? We are very new as of about a week. We just now sent an email to contributors@alamy.com and replied to a response we received from the chat session, however seems that is for buyers / sales. Same issue for 2 days at this point. Thanks for your help in advance!
  13. Hi all, this morning i'm trying to upload via ftp some images after my account has been frozen for 1 week due to Alamy QC failures. I'm still receiving Error 550 access denied on my FTP client even though i've received the "unfrozen" email from Alamy and i properly have the "Upload" blue button on my dashboard. Someone could explain?
  14. Hi, Since I have got the new MI, I can not uplaod images, neither via the website nor via FTP. Didn't changed the way I process my images. Anybody has the same issue? Thanks
  15. Photo quality changes after upload

    This is weird. I previously uploaded photos taken with my iPhone 4s, after upload they still were sharp and clear to see. Now I am uploading with shots taken from an iPhone 6s. After uploading the photos are appearing quite fuzzy. What would cause this? Thank you
  16. how to upload videos?

    Hi I am wondering how to upload my video footage to Alamy?
  17. Upload not working??

    I uploaded new images within the last hour but they still haven't shown up in "Track submissions". They are normally there pretty much straight away. Anyone else finding this is happening today? Thanks, Kathy deWitt
  18. I am sure I am being thick, also that this must have been covered many times before, but can somebody please tell me how I upload an image to this forum, so that others can comment on it? Many thanks
  19. How to Upload an Avatar?

    How do I upload an avatar to the forum? Can I do it via dropbox somehow? At one point I had two accounts on Alamy - one for reportage and one for commercial way back when they required me to do it that way, and I had an avatar in the forum. When Alamy later combined the two for me into my reportage (newer) account, I had to re-join the forum and haven't been able to upload an avatar. Thanks for your help!
  20. Trying to make my first submission to Alamy. Upload page lets me add the 4 jpegs but there is no upload 'button' and the 'choose jpegs' button is partly obscured as though only half a page is showing (though it does work). It says 'upload images' at the top left in a black box but this seems to be the page title and does not do anything. Very frustrating and time-wasting first experience of Alamy, especially as I have images relevant to an African election on 11 August. I notice a similar post before and the suggested answer was to upload a different way but surely your own portal should work?
  21. Review of pictures

    Hello My name is Thomas and this is my first time on this forum. I have uploaded my first files but I can´t really see that it went ok. It´s been some days now and I just wonder if I have to do it again. I read that review time was within 24h. Regards Thomas
  22. Hello everyone Sorry , Not sure this is normal? first time it happens Uploaded images and still waiting after 7 days??? Awaiting QC always there. ..strange thanks
  23. How to upload pictures

    Hi there, I'm having a hard time submitting my pictures. I have done couple of times, but I'm still not sure about how it works exactly. Some of my edited pictures went to "on sale", some just won't even go to "ready". I have tried FAQ, but there is not much about this exact part of the process I need. That is all it says about it: "Choose how you want to send your images to us – online upload or FTP Once your images are uploaded, our Quality Control team will check them" I'm good until editing. After that is the problem. I'm not sure what to do exactly to have the submitted pictures to be reviewed. Can you help me with that? ​Thank you for your help,​
  24. Dear All, just tried to upload fresly taken pics from my new Samsung S6 and I couldn't. This is because the Adobe/Samsung technical incongruities... Can you please let me know how I can upload? Thanks!
  25. Hello all, I was trying to upload pics to aterras "favorite pictures that you have uploaded may 2016" but can't figure out how to do it. I tried bringing up my media and it said to pick which category to share but none came up. Any help would be appreciated. Thanks, Jacob Y.