• Content count

  • Joined

  • Last visited

Everything posted by Alamy

  1. Hi all Just to give you an update, we're hoping that a fix will be released tomorrow. We'll let you know if any different. Thanks Alamy
  2. Alamy Measures jammed?

    Hi We're locking this thread as it's a duplicate. Please see this thread. We're working on a fix and hoping that it's released tomorrow. Thanks Alamy
  3. Alamy Measures

    We're locking this thread as it's a duplicate. Please see the thread MariaJ has linked to for an update from us. Thanks Alamy
  4. Hi all Apologies about this, we've experienced a technical issue that we're working on resolving. At the moment we can't confirm when it will be back to normal but we'll keep you posted. There's nothing to worry about though Thanks, Alamy
  5. Photo Plus Expo

    We are Please come and say hello. Cheers Alamy
  6. New dedicated language sites

    Just to clarify - if you have the occasional tag which isn't in English, it's unlikely to have a big detrimental effect but unless the "thing" you are describing is known in it's local language, eg, "Champs-Élysées" or "Coq au vin" then you should always use the English words only. This would go for phrases and individual tags. Basically, stick to English for all metadata please as this reduces the risk of the translation software getting it wrong. Cheers Alamy
  7. Have You Taken the New Alamy Survey?

    Thanks to everyone who filled in the survey. We've put together a short blog to summarise the early results: Cheers Alamy
  8. New dedicated language sites

    Hi Yes, this applies to captions and tags. Thanks Alamy
  9. New dedicated language sites

    Hi everyone, Alamy is licensing images with captions in languages other than English. This is a great opportunity for contributors to increase sales in territories where Alamy has not traditionally been so strong. We do the translation by using a machine translation system to translate content from English into the other languages. This is an automated process and we do not want you to change your captioning and tagging strategies at all. Specifically: All captions should be written in English and only English. Do not add any of your own translations. All tags should be written in English and only English. Do not add any of your own translations. Adding your own translated content to captions or keywords could confuse the system and could lead to your images being demoted in the search results. Contributors cannot affect the translation of a caption other than by re-writing their English caption. The better and more grammatical the original English sentence, the better the translation is likely to be. If there are any significant factual errors caused through the machine translations, please contact the contributor relations team ( where we will look at the cases and act accordingly. Just FYI, we won't edit any translations where the issue is over the style of the caption. It's only where there are significant factual errors which could seriously mislead customers that we will change a translated caption. Cheers Alamy
  10. How to submit footage

    Hi We’re receiving and selling more images than ever before and because of this we’ve decided to solely focus on stills for now and we’re not currently accepting any new footage applications. Thanks Alamy
  11. DACS payment lower this year?

    Hi, This is a duplicate thread so we're locking this down, please see this thread. Thanks Alamy
  12. Best, quickest way to delete images

    Hi all Yes, you would be in breach of your contract by deleting all tags and captions as a 'quick way' to delete images. Please do not do this. If you have a large number of images that need removing and you don't want to locate them all in Alamy Image Manager, you can send an email to with a list of image references and we can process this for you. Thanks Alamy
  13. Hi Sergio Just to clear this up for you, the two RF images that you have sold have been purchased with an RM license - one time use. The price reflects that single usage. Thanks Alamy
  14. Hi Liz Appreciate you're new to the forum so just wanted to point out the Alamy forum rules. Specifically our rule about Stockimo considering this post. We've locked this thread so please contact the Stockimo team at or feel free to tweet them @stockimo. Thanks Alamy
  15. Sales floor?

    Hi all, We seem to have gone a bit off topic here so locking this thread down. Cheers, Alamy
  16. Have You Taken the New Alamy Survey?

    The survey was sent to everyone who has emailed CR in the last 6 months. If you've previously unsubscribed to our emails or have emailed us from an email address that isn't your registered Alamy address then you won't have had this. We can only email those that are registered on our database. Thanks Alamy
  17. Phishing Attempts

    Hi, Just to be clear, this was not anything that came from Alamy. It may have been an attempt on an email address you use for your Alamy account but the sent address and everything else has no relation to us. Looking at the email you received, it also makes no mention of Alamy. Cheers Alamy
  18. Have You Taken the New Alamy Survey?

    Thanks for taking the time to fill in the survey so quickly. Once the survey has closed we will be looking at everyone's feedback but just to point out, this is a survey to get feedback on the service our Contributor Relations team give rather than what you think/love/hate about Alamy as a whole. Thanks Alamy
  19. Batch rejection

    Hi all, Think it's about time we locked this thread down... we've gone off topic and some obvious rules have been broken. Thanks, Alamy
  20. Upload issues again

    Hi Brian - this is a dupe thread and we've replied in the other so we'll be closing this down now. Thanks, Alamy
  21. Hi Brian, We do read the forum but this isn't an 'ask Alamy' forum. It's a place for Alamy contributors to discuss. If you're having issues and you'd like some help from us please email and they can look at your query. Thanks Alamy
  22. Bad Weather Pics

    This blog is a good place to start: For any other questions you have, feel free to email - they're a friendly bunch and very happy to help with any questions. Cheers Alamy
  23. Can i upload on Live News tomorrow?
  24. Not really correct - the old system had no feature to freeze / lock out uploads. To the OP - just email and they can consider unfreezing an account for a news upload. This is a dupe thread and will now be locked. Thanks Alamy
  25. I am new and need a bit of help

    Meg is a genuine new contributor just asking for help. This thread has gone so wildly off-topic it's hard to know where to start. If Meg would like to follow up on this, she's welcome to start a new thread. To anyone who responds, please stay on topic and unless there is a genuine connection to microstock lets not restart the 'debate'. Cheers Alamy