Alamy

Administrators
  • Content count

    634
  • Joined

  • Last visited

Everything posted by Alamy

  1. No more PMs

    To clarify, we've made no reference to criticism of other members or Alamy being against any rules. Your reference to us informing you that others have a right to an opinion was in relation to others having the right to use the "disagree" down vote arrow under posts. We have made no reference to yourself or any other user in this thread and the list of examples was used to give some clarity on the action we've taken. Kind regards Alamy
  2. No more PMs

    We're locking this thread in order to call a close to the discussion around it. We feel we have made the correct decision without singling out any individuals and intend to keep it that way. We are sure this will be beneficial to the forum in the long run. We're sorry a minority have caused this action to be put in place, however, we feel the resources required to effectively moderate this feature were no longer sustainable. Here's a link to the forum rules that have been in place since day one. They also cover (and refer to) the personal message feature of the forum. Alamy
  3. No more PMs

    That has always been our approach but we have found that often individual members don't react well and feel singled out. Thanks Alamy
  4. No more PMs

    Hi everyone, The personal message feature was being misused by a number of people and it therefore had become too much of a strain on resources to continue to be viable. It's a shame but that's how things stand for now, sorry for not giving advanced notice. To give you an idea of the type of things we're referring to, there were multiple instances but they included: Users using the PM feature to arrange "tactics" to work against other users PM's between members containing details of false rumors and generally whipping up untruths Poor, incorrect or misleading advice being given to other members from some users Verbal abuse and name calling In one case we saw a user talking about inflicting physical violence on someone should they see them in person Promotion of other sites and services This is not an exhaustive list but goes some way to explain the type of thing we cannot allow to continue. We want the forum to be a productive place for our contributors and we feel taking this step is best for all concerned. Alamy P.S - Using this site to promote or link to your own forum or any third party photography forums is prohibited
  5. Recently there has been some abuse of the personal message function and some rule breaking while using it. It therefore had become too much of a strain on resources to continue to be viable. Because of this we have decided to turn this feature off. To give you an idea of the type of things we're referring to, there were multiple instances but they included: Users using the PM feature to arrange "tactics" to work against other users PM's between members containing details of false rumors and generally whipping up untruths Poor, incorrect or misleading advice being given to other members from some users Verbal abuse and name calling In one case we saw a user talking about inflicting physical violence on someone should they see them in person Promotion of other sites and services This is not an exhaustive list but goes some way to explain the type of thing we cannot allow to continue. We want the forum to be a productive place for our contributors and we feel taking this step is best for all concerned. Thanks Alamy
  6. Rakuten marketing affiliate scheme

    Hi everyone, We’d just like to step in here to fix any confusion surrounding the commission structure around the affiliate scheme. It’s true that in this first version that the commission going to the contributor of the image sold is 50%, however as we expand the scheme in the near future, this will be changing slightly. We wanted to let you know now so there are no surprises when this happens. Due to the early success of the scheme, we’ve negotiated a better deal with Rakuten, meaning that they will now be getting a 3% cut, rather than 6. The referring affiliate will still get 20%, but then we will be splitting the remaining sales value 50/50 between the photographer and Alamy. This results in a fairer split all round, and would still mean that if you refer a client to an image of yours that sells, you will be paid the equivalent of a 58.5%. Further details about these changes will be released closer to the time. Cheers Alamy
  7. We want to start pumping out more picture needs and gaps within our collection. How would you prefer to be told about these? Please answer the poll. Thanks Alamy
  8. Restricted images e-mail

    Hi all Just to clarify, this email was sent as a blanket email to everyone with restrictions, to remind you to check if they're all still needed (no exclusives expired etc). We're aware there have been occasions we have added restrictions due to third party policies. It's up to you to ensure they remain if they're needed and we'd suggest it's not wise to remove restrictions that have been added for legal reasons as you would be liable if there was any further third party issues. Thanks Alamy
  9. Hi Phil To save doubling up, we're going to close this thread as we've already got one on this subject - http://discussion.alamy.com/index.php?/topic/7850-disappearing-sale. Thanks Alamy
  10. Questions about first news sale to Telegraph

    Hi all, We're locking this thread down as we've gone off topic here. Thanks Alamy
  11. Busted!

    Yes, by quite a way... Hopefully we all agree this has run it's course. We're going to lock before it gets too political... Cheers Alamy
  12. photo license refund after 7 months !

    Hi We can see there has been a number of refunds processed today. It's extremely unusual for refunds to go through after funds have been paid to the contributor. We're looking in to what's happened here and we'll be in touch when we have more information. Thanks Alamy
  13. Going to Sissinghurst - pic potential?

    Hi Ian Just to clear this up... from discussions with the NT we know that they print their photography policy in their handbook. They welcome people taking photographs for their own personal use, profiting from them is where problems arise. We wrote a blog post a while ago with their photography policy which you can find here - http://www.alamy.com/blog/photography-private-property. if you’re unsure if permission is required to take pictures and can't see clear signs then we suggest asking at the property before taking pictures and/or submission to Alamy. We don't recommend uploading photos of pay to enter NT properties as you'll be in danger of having these removed and potential legal issues. Thanks Alamy
  14. Please provide ISBN details

    Hi Ian If you're asking for Alamy to confirm or deny your summary then please email contributors@alamy.com with your questions. As we said yesterday, this is not a Q+A section of the forum, it's an area to post suggestions that we will read. The contributor relations team will be happy to help. Thanks Alamy
  15. Please provide ISBN details

    Hi Ian, We will not make claims for contributors who were on our previous contract who had advised us to not claim for them by July 2016 when the contract was updated. We have a good relationship with DACS and they inform us if there is any cross over - for example if they receive a claim from us for an individual Alamy photographer and have a direct claim from the same photographer, they have agreed to notify us and we then cancel our claim. This ensures the photographer is not out of pocket. For any other questions you should just email contributors@alamy.com - this is not a Q+A section of the forum, it's an area to post suggestions that we will read. The contributor relations team will be happy to help. Cheers Alamy
  16. Dumbo and the new forum

    We're closing this thread as it has been severely de-railed onto other subjects. For the reputation "agree" / "disagree" arrows we've been over this many many times - we firmly believe it helps maintain a professional dialogue and they will be staying. For DACS / Picsel issues, keep this to it's own thread. For the Alamy link at the top of the forum not going to the Alamy homepage (the actual point of this thread!), we've now fixed this. Cheers Alamy
  17. Please provide ISBN details

    We currently only work with DACS however we speak to Picsel regularly and have a good relationship with them. Aside from confidentiality issues and agreements we have with customers, providing ISBN numbers takes up time and resources from within the business. They are not always as simple to identify as you may imagine. This is why we take a commission if you get us claim this for you and why we don't provide the information for free. Alamy
  18. Unfortunately this isn't a feature we can continue to support due to storage restraints on the server side of our forum hosts. This feature should have been removed with the recent changes and was missed. Sorry, but for posting full res images etc it'll need to be links to external sites as before. Best Alamy
  19. Thanks - we've moved this to it's own thread to prevent de-railing the original.
  20. We'll look into this. You can post images by clicking the "insert other media" tab at the bottom right of the reply window and adding "insert image from URL". Can you confirm the steps you used to take before to post the image with a link? We'll do our best to accommodate this within the new settings, it may be a simple option that didn't carry over within the update or there may just be a new way to do this - we''ll confirm. Best Alamy
  21. Hi Everyone, Now that the roll-out is complete and we've had a substantial amount of feedback we thought it would be good to update you on some of the updates we've been making behind the scenes to the Alamy Image Manager. This is in-line with a previous blog post we made about ongoing improvements. First of all we'd like to thank all of you for your continued comments and observations on the tool, either provided to us via email (contributors@alamy.com) or what has been posted here on the forum. We read and consider everything and most of these changes have been made as a direct result of that feedback, so thank you. Secondly it's great to see just how many of you have been using Alamy Image Manager. There is always a learning curve involved when it comes to working with change, and especially when something you use regularly is overhauled from scratch so again, thank you for taking the time to get to grips with everything. Here is a list of 20 key updates and changes we've made so far. This list is not exhaustive and doesn't include minor things you may not have noticed (we've made close to 300 updates in total since launching), but it hopefully shows how committed we are to making the Alamy Image Manager as broadly productive and useful as possible for our 60,000+ photographers. It's also worth mentioning we have a list of further fixes and updates that we plan on releasing in the near-future. List of changes so far: Added links to the instructions manual PDF Added ability to select text and overwrite it on the submission name Tag order - preserve orignal order of tags as they were submitted Tags – single quotes, double quotes and square brackets treated as identifying annotation to create a multi-word tag (phrase) Changes to the journey a new contributor takes when they complete registration, now redirecting to the upload page Improvements in accuracy to the upload progress bar New pop up added when clicking X button after upload completed Redundant popup removed after clicking "save changes" within the tool Tags – we now maintain the click order on tag/supertag conversion Added tools to allow Alamy to track usage stats better Improvements to the date taken performance Supertags character max length increased, with warnings now in place if you exceed the limit Multi-Tag phrases can now contain up to 10 words Max word characters length in phrases and tag increased - fixes issue of truncated tags appearing Improvements to the location field performance Option to select date and month alone in the "date taken" field Option to delete pseudonyms that contain only deleted images Alert for tags exceeding max length in characters Added the ability to drag and merge tags to create multi-word phrases Contributor file name now visible after searching for image by clicking the magnified preview Cheers, Alamy
  22. Photographer's file name not there

    Hi Ian, We turned this off as it often led to inaccurate results due to filenames not corresponding to the images. One solution is to add your filename to the tags which should then be searchable as a normal search term. Cheers Alamy
  23. Photographer's file name not there

    Hi Phil, We included this update in the batch of changes released in April, details here. We appreciate it would be easier if it appeared below the image after the search, but the search function has to run off a different database to the main image view and there are technical obstacles in the way that stop us from displaying the refs in the same way under the thumbnails. This is on a list of things we want to try and fix though so hopefully we can release a solution soon. Best, Alamy
  24. In the top right hand corner of the Alamy Image Manager screen it tells you how many images you are working on at any given time: Hope this helps, Alamy
  25. Ability to replace one image with another via AIM

    Hi Matt, Thanks for your suggestion. It would be difficult for us to manage this, as some users may use it as an "instant delete" tool as we would have no way of verifying that the image was a replacement. For situations like this, you can always upload the replacement, drop us an email with details of the original it's replacing and we could then possibly remove the original on your behalf. We wouldn't be able to repeatedly do this though and would be limited to rare occurrences with single images. Best Alamy