arttext Posted October 5, 2015 Share Posted October 5, 2015 I submitted two panorama's of Amsterdam from 100 meter up, who by their nature, are lather large. Normal transmittance didn't work so I tweeted and was told to try FTP, which did work. But they didn't get through with the message: Unable To Process - resubmit media Their dimensions are: 14197x3822 @ 300dpi bit depth 24 16239x3027 @ 300dpi bit depth 24 So what's up and how to proceed? Link to comment Share on other sites More sharing options...
spacecadet Posted October 5, 2015 Share Posted October 5, 2015 Er, resubmit? Link to comment Share on other sites More sharing options...
MDM Posted October 5, 2015 Share Posted October 5, 2015 It's strange because they should work by web upload as they are less than 200MB uncompressed. I've just uploaded a few panoramas larger than this and they have gone through. If they are larger than 200 MB uncompressed, they will be uploaded but refused immediately after that (they are size checked after the upload). There is no 25MB compressed limit for stock images by web upload - I don't know about FTP. Are you sure you haven't left them as 16-bit (I presume when you say 24-bit, you mean 8-bit by 3 channels)? Link to comment Share on other sites More sharing options...
IanGibson Posted October 5, 2015 Share Posted October 5, 2015 I have a pano of 56 megapixels (uncompressed) on Alamy; It was uploaded by the web interface with no issues. Ian Link to comment Share on other sites More sharing options...
arttext Posted October 5, 2015 Author Share Posted October 5, 2015 It's strange because they should work by web upload as they are less than 200MB uncompressed. I've just uploaded a few panoramas larger than this and they have gone through. If they are larger than 200 MB uncompressed, they will be uploaded but refused immediately after that (they are size checked after the upload). There is no 25MB compressed limit for stock images by web upload - I don't know about FTP. Are you sure you haven't left them as 16-bit (I presume when you say 24-bit, you mean 8-bit by 3 channels)? Yes, 8 bit by 3 channels. Ok, will re-submit.... Link to comment Share on other sites More sharing options...
Phil Crean Posted October 5, 2015 Share Posted October 5, 2015 Had a few issues recently with a panorama, 194MB, via FTP, it went in twice for some reason, similar thing has happened with other files that were a bit larger than usual. Phil Link to comment Share on other sites More sharing options...
MDM Posted October 5, 2015 Share Posted October 5, 2015 Just to say that nothing has changed recently in relation to max size - (200MB uncompressed). I've just done an upload with some large panos and all are now showing as awaiting QC, Link to comment Share on other sites More sharing options...
Armstrong Posted October 6, 2015 Share Posted October 6, 2015 Could it be something as simple as the file name...special characters etc? Link to comment Share on other sites More sharing options...
dustydingo Posted October 6, 2015 Share Posted October 6, 2015 Message was "resubmit" . . . dd Link to comment Share on other sites More sharing options...
ChrisC Posted October 29, 2015 Share Posted October 29, 2015 I put one through on Tuesday, my first and it's just passed QC so I've just added the search terms & data, size is 6645 x 2273 11.9Mb Jpeg 240dpi at 24bit depth, sent by normal stock upload Link to comment Share on other sites More sharing options...
dustydingo Posted October 29, 2015 Share Posted October 29, 2015 Er, resubmit? Bleeding heck . . . not sure why this post from spacecadet attracted 3 red thingys (I've cancelled one of them) . . . it's the absolute/correct/succinct answer to "how to proceed" . . . dd Link to comment Share on other sites More sharing options...
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