Since the site was revamped with its new look last week I've been unable to perform an image search on any of my devices running Safari. Each time I launch a search I get a page telling me: "Application error: a client side exception has occurred" Until the changes to the site were implemented the search facility worked perfectly for me.
I've notified Alamy - they've passed the issue on to their technical team. While I'm awaiting a definitive response from them I wondered if other contributors have experienced the same problem with their Apple devices running Safari?
My views and sales have been fairly stable this past fortnight - pretty well up to par. But the zooms have just bombed. Anyone else experienced the same?
I received a response to my email yesterday afternoon. Here it is:
Hi Michael
Guliver Image are one of our distributors. We’re having a few technical issues with this distributor as they sell in multiple different territories and they haven’t got a way of blocking specific countries you’ve opted out of from seeing the images. We are currently in the process of removing all images from their site that are opted out of any of the countries they supply to.
Apologies for the inconvenience.
Thanks,
Shelley
Appreciate your curiosity, but why I excluded these countries is of no relevance to this thread. The issue here is ALAMY offered a choice and I chose. I expect them as my agent to stick to what has been agreed between the both of us.
What really concerns me is that my images are appearing on a site operating from a country/countries that I excluded when granting ALAMY permission to distribute my work; i.e. I did not tick the boxes for Croatia, Slovenia, Bulgaria, etc
I emailed ALAMY yesterday morning. No reply yet.
It seems they have a lot of my images on their site, too. This is rather alarming, since the countries that this site has offices in - Croatia, Serbia, Slovenia, Bulgaria - are Distributor countries into which I have purposely NOT opted. I'll be contacting Alamy on Monday.
Thanks, Bryan:
Michael Brooks view along the Calle Serranos towards the Porta Serrans city gate in the old town quarter of Valencia, Spain. - Image ID: KD5424
👍
Michael Brooks Syracuse Sicily cityscape, a rowing crew practise in the harbour (Porto Grande) of Ortygia (Ortigia), Syracuse, Sicily. - Image ID: JN2GCW
Bryan - thanks for spotting this!
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